ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service when buying sporran flask. The clan name I was looking for was not on the list but lady I spoke to arranged for it to be added allowing me to order. Very helpful and personal service would highly recommend for quality and speedy delivery also”

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Posted 9 years ago

“Very pleased.”

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Posted 9 years ago

“Very pleased with the whole process, yes, delivery did take longer than expected but the support I received when I called to ask was second to none and is a credit to you. My purchase was exactly as expected and my husband is delighted.”

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Posted 9 years ago

“Great product, nicely packaged and shipped very quickly! Thank you for a great transaction. :)”

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Posted 9 years ago

“Great website, easy to use and understand. Absolutely thrilled with the item I bought with my clan information. I am proud to be Scottish!”

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Posted 9 years ago

“Excellent company to deal with products excellent.”

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Posted 9 years ago

“My purchase of 3 small tartan wallets and tartan shawl arrived quickly and efficiently. They were well packed and I was delighted at how quickly the box arrived from Scotland to the USA. It was a great shopping experience and I will order from ScotsClans again.”

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Posted 9 years ago

“The items I ordered came very quickly. I'm very happy with my purchase.”

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Posted 9 years ago

“I think your service was very good. When I had questions you responded very quickly, even during weekends. The parcel took some time to reach me, but I suppose that was more of a postal matter than anything else. I'm very satisfied!”

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Posted 9 years ago

“Great merchandise, great service, great folks. And thank you for allowing me to stop by for tea when I was in Edinburgh. God bless.”

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Posted 9 years ago

“Wonderful experience, great customer service, quick delivery even all the way over to the States! We adore our tartan ribbon we ordered! Thank you!”

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Posted 9 years ago

“love the products i ordered will be ordering more stuff”

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Posted 9 years ago

“Website was very easy to use and my order arrived within two weeks, which surprised me as I am in the United States, and I honestly thought it would take longer. Thank you!!”

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Posted 9 years ago

“Always a pleasure doing business with Scotclans!”

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Posted 9 years ago

“I oder ed a Fraser of Lovat clan brooch. I was worried about getting it in time as I had ordered late - I had no need to worry! A river in very good time. It was exactly as described and very well packaged. Thank you Scotclan I would definitely use you again.”

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Posted 9 years ago

“Thank you so much! This is so much more awesome in person!”

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Posted 9 years ago

“I was in a pinch and they worked very hard and successfully got me what I needed to Texas before the wedding. Thank you so much!!”

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Posted 9 years ago

“Everything is ok. Absolutely satisfied with the product and service.”

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Posted 9 years ago

“Very quick with answering queries. Delivery of good time as well”

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Posted 9 years ago

“Ordering my beautiful scarf was a good experience, the online process was simple and easy. I live in California and received my item within a week's time. It was packaged with such care and it was exactly what I had ordered. Fantastic!”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews