ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The web site had all the information I needed and was easy to put in an order. The order arrived when it said it would and I was very pleased with the quality of the item.”

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Posted 7 years ago

“The order was sent and arrived quicker than I expected. They were all packaged quite well and I was pleased with the service. I got my goods well before Christmas, which is exactly what I wanted, as some were Christmas cards, ornaments for the tree and a present.”

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Posted 7 years ago

“Very happy with my purchase, did take longer than expected to arrive but very pleased with the item”

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Posted 7 years ago

“very quick delivery and product purchased is very high quality.”

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Posted 7 years ago

“Delivery time was less than two weeks, and it arrived in the morning of the day it was supposed to arrive, with only one delay. Updates were provided as the package moved along to delivery. This purchase has been a good experience for a U.S. buyer, and the good experience will be remembered when future purchases are considered. Thank you.”

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Posted 7 years ago

“Ma commande est arrivée pour Noël. Merci ScotClans! Vive l' Ecosse!”

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Posted 7 years ago

“My husband is very into his Scotch Irish heritage. He has done so much for me and I was trying to find just the right thing for him. He has a pair of cuff links that he always wears when we go to events, but has wanted new ones. I cannot wait to see his face Christmas morning when he opens them. I was very pleased with the quality. They are beautiful!”

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Posted 7 years ago

“I ordered a tartan tie from ScotClans. It was the same price as in the stores in Scotland. Of course, I had to pay shipping, but it was not unreasonable. It was delivered to my door (in Canada) in 10 days. I will shop ScotClans in the future and recommend them to anyone who likes fair prices and good service.”

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Posted 7 years ago

“I loved the scarf I purchased as a gift for a family member!”

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Posted 7 years ago

“Scotclans is the only site and shop that can provide Clan MacLennan gifts, clothing and memorabilia quickly and on a world-wide basis. It is also keen to enter into partnership with ourselves and has agreed to help us with our clan shop. This means that we do not need to hold a stock of merchandise ourselves. They have also agreed to take a range of gifts to our Clan Gathering in 2018 which will be advantageous to us both.”

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Posted 7 years ago

“As advertised and on time, what more can you ask.”

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Posted 7 years ago

“I thought it would be bigger sorry for the cliche Can we do a full coat of arms with the centre tag in metal I thought it would be at least 600 mm x 900”

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Posted 7 years ago

why would you expect it to be that size when the page clearly states it is 7.5" x 9" (about 190 x 230 mm roughly) the size is clearly indicated on the page. its also CLEARLY stated that its printed so no metal tags. Also a coat of arms is personal heritable property - they belong to the individual granted those arms - this type of stuff is sold in quantity by the bucket shops who don't care about heraldry - or even being accurate. We sell crests - and do not sell coats of arms :-)

Posted 7 years ago

“Superb Quality Heather Heart!! Fast Shipping to United States!! Very Pleasurable Experience!!! I will visit again!! Happily Thank You So Much!!”

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Posted 7 years ago

“Excellent items bought as a Christmas gift for my partner he will love them”

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Posted 7 years ago

“The whole experience was easy and stress free. A very easy to navigate website with clear product descriptions and photographs. When the products arrived, they were well packaged and even better than expected. Very good quality. I will be using again.”

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Posted 7 years ago

“I am very pleased with the item that I purchased and the level of service that I received. Thank you.”

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Posted 7 years ago

“Beautiful items of high quality delivered as expected.”

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Posted 7 years ago

“The item I ordered was just as described, was packed very well, and arrived in good time - very pleased!”

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Posted 7 years ago

“My order was quick, accurate and exactly what I expected. My girls loved their purses. Thank You, James Cook”

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Posted 7 years ago

“The Tee Shirt I ordered met my expectations, prompt service and delivery with no hassles.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews