ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ahsolutly perfect service and delivered well on time! Best wishes from Austria, Slainthe Mhath! Claudia”

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Posted 7 years ago

“I rang up because an order had not arrived. ScotClans sorted out the out of stock problem by substituting a better product, which arrived the next day. I was very impressed and happy.”

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Posted 7 years ago

“Thank you ScotClans. The Boyd sgian dubh I ordered was a great present for my dad he loves it.”

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Posted 7 years ago

“I received wonderful service. The merchandise arrived on time and in great condition. The prices are great. I would definitely recommend them to my friends and family.”

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Posted 7 years ago

“A lovely gift worth the money. My husband liked it.”

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Posted 7 years ago

“Excellent workmanship. Excellent service and kept me well informed on my order. Thank you for everything.”

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Posted 7 years ago

“great source for all things clan related”

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Posted 7 years ago

“This was my first time ordering overseas and it went very well! It was easy to choose the product I wanted and shipping took less time than I thought it may. I sent an email asking about my order and received a reply quickly. Thank you !”

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Posted 7 years ago

“I bought a scarf as a Christmas gift. It was sent promptly, carefully wrapped and was beautifully made. The recipient was delighted with it! Well done to all.”

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Posted 7 years ago

“The tartan scarf is well made, the material is beautiful, very high quality. The scarf arrived on time.”

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Posted 7 years ago

“The delivery time from ScotClan was excellent and the package was not damaged. The Clan MacIntyre Brooch is beautiful and I can not wait to wear it. The only disappointed was that the Clan name was not inscribed on the Brooch. Otherwise I was very pleased with my purchase.”

ScotClans 5 star review on 27th December 2016

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Posted 7 years ago

“Made a purchase for "Newest" member of local Clan. The new parents will like it a lot. Sent as a gift.”

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Posted 7 years ago

“I was so impressed with the dress I purchased for my granddaughter. The quality of workmanship was excellent and the color of the material was so vibrant. I haven't been this happy about an online purchase in years. I plan on being a regular customer. Keep up the good work.”

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Posted 7 years ago

“I ordered a Kennedy Clan pendant. The pendant was very good quality. The shipping was fast, as well. I am very happy with the overall experience with ScotClans!”

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Posted 7 years ago

“My son-in-law is of Scottish descent and I'm always looking for gifts for him that will reinforce his heritage. Your website made this quite easy to do because of the wide variety of items to choose from. I was very pleased with my purchase and hope to revisit in the future.”

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Posted 7 years ago

“quick shipping, all good service.”

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Posted 7 years ago

“Package was delivered in a timely matter.. Very happy with the purchases!”

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Posted 7 years ago

“I ordered a MacKinnon clan money clip as a Christmas gift for my husband. He is absolutely thrilled with it, especially that it came directly from Scotland. Thank you for a wonderful product, but also for such quick and efficient communication, service and delivery.”

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Posted 7 years ago

“Extremely quick shipping, and lovely tea towel.”

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Posted 7 years ago

“I ordered 2 rag wreaths. They arrived ready to hang and are absolutely beautiful! This is the second time I've ordered items from Scotclans and I will definitely do so again!”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews