ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our son was delighted with the business card case with the Macpherson crest, it is very neat and not at all ostentatious and will be extremely useful for him, he is an architect in Germany and needed one, it was very good value. The mug was also well packed and everything arrived earlier than expected. Thank you ScotClans, I'll be ordering again.”

Helpful Report

Posted 7 years ago

“Always a great product but the quick speed of the Christmas delivery was beyond great!”

Helpful Report

Posted 7 years ago

“I live in the United States and I wanted something special to give my friends who have Scottish ancestors and are also avid readers. The tartan bookmarks were perfect. My friends were very touched by the unique gift. The bookmarks are small, but sturdy, and hold the pages perfectly. They arrived well protected in an air mail envelope in pristine condition. It was not too terribly long of a wait before they arrived. I look forward to doing more business with ScotClans.”

ScotClans 5 star review on 1st January 2017

Helpful Report

Posted 7 years ago

“The person to whom I spoke with on the phone to inquire about ordering a tartan scarf, was extremely helpful, and made the whole ordering process easy and quick. She also gave me some ideas pertaining to a future order, which I hope to accomplish in the somewhat near future!!”

Helpful Report

Posted 7 years ago

“I ordered a beautiful brooch. I received it very quickly. I look forward to using it with my Sinclair tartan!”

Helpful Report

Posted 7 years ago

“The ring arrived promptly and securely wrapped. As a stocking filler for my grand daughter it was ideal and she loved it!”

Helpful Report

Posted 7 years ago

“I was very pleased with the speed of delivery, but unhappy that not everything I would liked to have ordered was not in stock. Thanks for asking Jacqueline C Cahoon”

Helpful Report

Posted 7 years ago

“First of all you have my tartan and the stole is beautiful. Thank you so much”

Helpful Report

Posted 7 years ago

“They were very helpful when I made my first telephone contact. The order was received quicker than expected and I was delighted by the quality of the items ordered. Thank you”

Helpful Report

Posted 7 years ago

“I purchased a scarf in the MacAlister tartan and she bought me a tie in the same pattern! We were both surprised and thrilled!”

Helpful Report

Posted 7 years ago

“You guys are fantastic to deal with. I did not see my clan tartan available and asked a question on it. They could not get my tartan on the ribbon but made a custom cloth bag for the lockers for me. They are absolutely the best. Thank you again for all of your help”

Helpful Report

Posted 7 years ago

“I was very pleased with the entire process of purchasing authentic clan bow ties. The product was of high quality and communication and service from scotclan was top notch. Thank you”

Helpful Report

Posted 7 years ago

“Really friendly and kind staff fantastic customer service.”

Helpful Report

Posted 7 years ago

“very happy they got straight back in contact to me about my question”

Helpful Report

Posted 7 years ago

“Great product quality”

Helpful Report

Posted 7 years ago

“They sent an additional item because they were not sure if there was an issue with the original. I appreciate that they cared enough to make sure it was right! And it was!”

Helpful Report

Posted 7 years ago

“Adorable. My new grandson, named Cameron, will be so cute wearing it! Nice quality.”

Helpful Report

Posted 7 years ago

“excellent service. arrived on time and the goods were as stated many thanks”

Helpful Report

Posted 7 years ago

“The clan tie I ordered was a gift and the recipient was delighted with it! Thank you :)”

Helpful Report

Posted 7 years ago

“Lovely handmade tartan design & quality!! Arrived on schedule for Christmas & made all of us happy!”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews