ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tie and scarf are beautiful and made very well. The only thing to note is they are both very short for a tall man like myself. This is no fault of ScotClans as they clearly give the length of both, I just don't wear a tie often enough to think of the length. That being said I am pleased with my items and the company. There shipping was fast and very reasonable and communication was great.”

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Posted 7 years ago

“Was happy with my purchases but very disappointed to see the "Made in China" tag inside the wallet. The Scottish play was close to the Duncan Tartan, my grandfather's. Bought it because I thought it was made in Scotland. I have a cape, scarf and other Duncan gifts. From Scotland. Not happy that it was made in China. The license plate was very nice and I gave it to my son. He is happy with it. Otherwise it would be five stars, but made in China should be noted on the ad for the wallet. It is very deceiving. Have purchased several items from Ireland and they have been made in Ireland. Have been there three times. Hope to get to Scotland soon to Aberdeen. Love Scotland. Anne O'Donnell Consedine”

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Posted 7 years ago

“Orders are promptly handled, the quality of the products are of a high standard, goods come well packaged.”

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Posted 7 years ago

“Very helpful and nice oand fast delivery of my item.”

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Posted 7 years ago

“Item was lovely. Now hanging on wall.”

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Posted 7 years ago

“Exactly described excellent work, quick shipping. Two thumbs up”

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Posted 7 years ago

“Lovely products and great customer service when I was getting a little nervous about the delivery date. I would heartily recommend them!”

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Posted 7 years ago

“I live in the U.S. and my order arrived sooner than expected. Thank you!”

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Posted 7 years ago

“Thw bow tie had the perfect clan designation and the sizing was perfect. Thanks!”

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Posted 7 years ago

“The product was great and exactly the kind of quality i was looking for. The communication was sufficient but could have been better and the time it took to come was very long.”

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Posted 7 years ago

“Everything worked out fantastic. I was pleasantly surprised how quickly my phone cover arrived and it's beautiful. Thank you.”

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Posted 7 years ago

“Great communication, the items shipped quick - even to the US. Will happily do business here again.”

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Posted 7 years ago

“As a delivery to Australia the service was reasonably quick. The tie I ordered is very beautiful and absolutely top class. Unfortunately the clan tiepin I ordered snapped of the pin rendering it unusable, however I don't hold scotsClans accountable I think the pin itself was weak at the attachment from manufacture.”

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Posted 7 years ago

“We have a family wedding to go to next week and all the Farquhar men are wearing their tartans. Our little one year old grandson needed his bit of tartan too so I ordered an ancient tartan bowtie for him. I was hoping that it would arrive in time but I was pleasantly surprised when it got all the way to Western Australia in less than ten days from the ordering. The tie is perfect!”

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Posted 7 years ago

“This one was much better quality then the previous kilt pin I had . Much better made ! The clasp part of the pin back is staying together and looks like I won,t be loosing this one .”

ScotClans 5 star review on 13th April 2017

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Posted 7 years ago

“My dad and I both LOVED the product. Very well crafted and packed for shipping. The only reason I give 4 stars is because I inquired about a tracking number for my order and the lady was kinda rude with me. I am new to online shopping and did not realize that in some cases one has to purchase one. Otherwise we are extremely satisfied with our new heirloom. Thank you Scotsclans!”

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Posted 7 years ago

“You did a great job. The merchandise was first class and arrived on time. Thanks.”

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Posted 7 years ago

“Love the merchandise”

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Posted 7 years ago

“the purse for my wife which had the crest and tartan of her clan, she was very pleased and proud to show it off. brilliant purchase.”

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Posted 7 years ago

“Quick and efficient delivery which was essential.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews