ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outanding knowledge, products and service 11/10!”

Helpful Report

Posted 8 years ago

“Neck tie was as advertised, heather jewelry was great gift,”

Helpful Report

Posted 8 years ago

“love the attention to detail”

Helpful Report

Posted 8 years ago

“Excellent service and quick delivery.The goods looked exactly like the pictures online.I will certainly use them again.”

Helpful Report

Posted 8 years ago

“I was very pleased with the service I received from Scotsclan. The representative I spoke with was most pleasant and helpful in helping me place my order. I loved the Christmas ornaments in our clan tartan I ordered for my sisters and my grown children to help remember our heritage. My only concern was that I e-mailed Scotsclan support about adding an additional ornament to my order, but never heard from them. Other than this, I was very happy with Scotsclan!”

Helpful Report

Posted 8 years ago

“Straight forward and very good quality product.”

Helpful Report

Posted 8 years ago

“It is nice to have an avenue to find tartans you can trust. I live in Texas, not many tartan shops around here. I have been trying to connect with some of my roots. McClaine was the only one I knew of til just recently. Found out that my grandmother's grandmother, Myrtle Storie, might be connected with clan Ogilvie. I realize that doesn't have much to do with your level of service. Just setting the stage for why I am grateful for what you offer. Thank you, Autumn Wheaton”

Helpful Report

Posted 8 years ago

“Response to email was quick, providing links and suggestions. Have bought several items and the quality is great! Will buy from Scotclans again and again!”

Helpful Report

Posted 8 years ago

“Love your Clan Crest badges, they're beautiful. I'll be looking at your site again for more information about Clans, Tartans and other delightful products!”

Helpful Report

Posted 8 years ago

“Very nice to deal with. You are informed of shipping which is usually rapid. All products are top notch. Would buy with confidence any time.”

Helpful Report

Posted 8 years ago

“The mugs were beautiful and a good size. The order was dispatched promptly and arrived safely within days. Thank you Lynda Campbell”

Helpful Report

Posted 8 years ago

“Excellent service and excellent product.”

Helpful Report

Posted 8 years ago

“Beautifully packed. And arrived in the United States with no problems.”

Helpful Report

Posted 8 years ago

“The polo neck shirt with Lindsay emblem arrived in time for his birthday. Both he and I were very pleased with it. He wore it on the day itself. I was wondering if you sell a lindsay tartan neck chief or head scarf. I think our Clan ladies would enjoy purchasing these if they could be produced for us or any other Clan. If you should do or are likely to provide these at any time I am sure our webmaster would be pleased to hear from you at ClanLindsaysociety.org Thanks for the polo shirt. Anne Lindsay.”

Helpful Report

Posted 8 years ago

“My purchase from Scotclans was convenient and pleasant. I had a question after I placed my order and it was answered quickly and completely. Shipping times were accurate and I received my order with no problems. Quality was fine and exactly as described. I would definitely recommend their services to others. Thanks, Bob Robinson”

Helpful Report

Posted 8 years ago

“great item”

Helpful Report

Posted 8 years ago

“Have used this sight on a couple of occassions very good quality and prompt delivery”

Helpful Report

Posted 8 years ago

“Absolutely delighted!! Customer service was great. Will definately purchase again”

Helpful Report

Posted 8 years ago

“Super friendly on the phone and very helpful. I had and urgent order and all went perfectly. thanks!!”

Helpful Report

Posted 8 years ago

“Extremely beautiful jewelry that my wife has fallrn in love with. The Heather/Thissle Stone is as unique as it is beautiful. Well worth the expense.”

Helpful Report

Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews