ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just perfect !”

Helpful Report

Posted 8 years ago

“I love the stole that I ordered! It is very soft and perfect to wrap up in while travelling. I was worried about the material being itchy and rough, but it was quite the opposite. The shipping was very quick. I look forward to making more purchases with the company.”

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Posted 8 years ago

“Lovely product, arrived much sooner than I expected, nicely done! Will certainly order more from Scot Clans! Thank you!”

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Posted 8 years ago

“Very good service.Item arrived really quickly and was well packaged.So nice to be able to find good quality and good service for items available in my clans colours.Will definitely order again from your excellent website. Thank you.”

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Posted 8 years ago

“This was my first experience with Scots Clans and I had gotten a late start on getting my wife's Clan Lamont purse and pendent. I forgot about until a week before her Birthday and I sent an email to check on its progress. When I checked my email the following day there was a response from Amanda giving me all the particulars. I'm very old-fashioned and grew in a time when customer service was paramount in sales and that's why I appreciated the quick response and why I wanted to acknowledge Amanda's getting back to me so quickly. I will be back. Thanks.”

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Posted 8 years ago

“Fantastic service, quality goods, great prices. Highly recommended.”

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Posted 8 years ago

“I love the shirt. The customer service is very good just like the show. Lol.”

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Posted 8 years ago

“Wow! This was great to deal with a company way across the ocean and product arrived there in just over a week. VERY impressed.”

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Posted 8 years ago

“The product was high quality and it arrived here very quickly”

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Posted 8 years ago

“Communication excellent prompt replies to queries”

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Posted 8 years ago

“Excellent transaction, love the merchandise! Reasonable prices and a huge selection made my choices easy. Everything I ordered arrived much faster then expected even though one item was custom made. The craftsmanship of all the items I received is of fine quality and the custom made waistcoat fit my husband perfectly. With pride and many thanks to ScotClan, we both wore our Farquharson clan's tartan pieces to a scottish theme party here in America. I am very pleased to have found ScotClan, the best internet connection yet! I highly recommend this business. V.S.”

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Posted 8 years ago

“Used Scotclans before and will use them again, their service is excellent and delivery time was exceptional (delivered next day after ordering online).”

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Posted 8 years ago

“With reference to my recent purchase from you for a child's teddy bear and bib, there are simply not enough stars above, The service I received went far beyond "very good" into the "extremely excellent" range. In this day and age I could not believe how accommodating and helpful the company was in sorting out this order. Thank you very much Rob Watt Foston Derby”

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Posted 8 years ago

“My experience with Scotclans has been very pleasant, both in terms of ease of ordering and communication, shipping time and the product is also quite good. Thanks! Pam”

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Posted 8 years ago

“I was more than happy with help in getting my order sorted and dispatched especially as I had a deadline to meet . Many thanks !”

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Posted 8 years ago

“The website is easy to navigate and i was easily able to locate what I wanted to purchase. I was extremely impressed with the updates I received regarding my order and, as I am from Australia, was delighted to receive my order in 10 days. Vey happy with my purchases and the quality of the products is excellent. Thank you Scotclans. I will be purchasing again.”

Helpful Report

Posted 8 years ago

“Amanda was an absolute super star and rush sent our Hamilton tartan pocket square to the wool mill. It made it just in time as a gift for my husband on our wedding day... It was a huge hit, all he boys loved it and was a great personal touch with his tux. Our photographer actually took a close up photo of it, will share when it comes in! Thanks again, Amanda Hamilton”

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Posted 8 years ago

“Very good products. Excellent customer service.”

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Posted 8 years ago

“I ordered a tartan scarf online from the USA. It was easy to order. Scotclans notified me of progress immediately and throughout the process of handling and shipping. The item arrived within a week of ordering, which is a rare occurence with packages from Europe. I thank Scotclans for a pleasant shopping experience. A. Fechner, San Diego, CA, USA”

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Posted 8 years ago

“I love everything I purchased and the shipping was very quick. Great quality. All the products are well made and beautiful. Terrific store!”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews