ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, delivery on time & very satisfied with the product.”

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Posted 8 years ago

“Fantastic product fast shipping 10/10”

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Posted 8 years ago

“My order came through very quickly and I was very pleased with my purchase. Thank you very much.”

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Posted 8 years ago

“Feed back from enquiries was very good. Product was good as described and delivered to my address in Australia very promptly. most satisfied.”

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Posted 8 years ago

“Goods were as described on the web site. They arrived quicker than expected. The method of fixing to a wall is very straight forward. To sum up - good value for money and excellent customer service.”

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Posted 8 years ago

“I was very pleased with every aspect of my purchase with ScotClans. The product quality is excellent, communication was clear and my concerns addressed. I would most definitely do business with them again and would not hesitate to recommend them to my friends based on their great service.”

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Posted 8 years ago

“Shipped my father's day gift to my dad who moved back to the UK (while the rest of the family is in Canada like myself), shipping within the UK with Scotclans was much faster than expected and I really appreciated affordable options for having it gift wrapped and a card included! I am grateful for the clan selection and the design consistency across products so I could match a mug and coaster to make a set for my father.”

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Posted 8 years ago

“I purchased the Clan Forbes tartan with badge as a Father's Day gift. I ordered it on May 31 and received it on June 6. The quality and workmanship are awesome, and it was beautifully matted and framed. My only suggestion would be regarding sending items via Fed Ex International - it might be a good idea to write "fragile" or "glass" on the outside of the box, as Fed Ex broke the glass on the frame (smashed it would be more accurate), despite the bubble wrap that was used to protect the product. I was able to purchase another piece of glass, so it all turned out well. It still might be worth it to make some kind of note on the outside the box. I am very, very pleased with my order from ScotClans, and I would definitely purchase from them again - no hesitations!”

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Posted 8 years ago

“I was completely pleased with the service and the merchandise. I got exactly what was advertised in a timely manner.”

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Posted 8 years ago

“Always great products and service from ScotClans. They are the best.”

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Posted 8 years ago

“This was a very special order for me, as the item will be used to mark a very special moment. Thank you for making it very easy for me, all the way in Canada, to order, track, and receive it. Cheers!”

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Posted 8 years ago

“Good service, delivery within a week and a good quality product. On the internet it is always a question of whether the quality will equal the picture on the net, in this case the product was better, very good. Keep your 'shopping Scottish'. Good luck.”

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Posted 8 years ago

“We were very happy with ScotClans service and the product itself. The Scottish Quaich that we ordered for my brother-in-law's 60th birthday looked amazing and was delivered within the allotted time. Lang may yer lum reek ScotClans!”

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Posted 8 years ago

“Really efficient service, parcel arrived beautifully packaged and the items are fabulous, just what I wanted for my wedding. Thank you”

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Posted 8 years ago

“Received promptly-quality product! Will continue to do business with your company! Aye, Clan Cumming”

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Posted 8 years ago

“Looks a lot better than even what it looked like online. Very pleased.”

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Posted 8 years ago

“I was amazed at how quickly I received the goods. The gift wrapping is beautiful.”

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Posted 8 years ago

“I ordered the medium weight 8 yard kilt in MacMillan Hunting Ancient. The workmanship is incredible! It's truly a work of art. Definitely money well spent. Excellent job from the company and the kilt maker!!”

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Posted 8 years ago

“Here in ththe Duncan house, we could not be more pleased!!”

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Posted 8 years ago

“I ordered my goods online. Within 24hrs I had received an email saying my goods were dispatched and received my goods in a timely manner. The goods were wrapped and packaged well and were of good quality.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews