ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly. The quality is brilliant.. went down well at the wedding!”

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Posted 8 years ago

“I have ordered twice and both times I loved the products and the service. Will definitely be ordering again. Will be visiting the shop this weekend as I'm visiting Edinburgh this weekend.”

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Posted 8 years ago

“Very happy with the service a pleasure to do busyness with.”

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Posted 8 years ago

“Wonderful product; excellent service”

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Posted 8 years ago

“ScotClans has fabulous customer service and really great products!”

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Posted 8 years ago

“The tie I ordered was exactly as I hoped it would be. Great quality. My husband was very pleased!”

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Posted 8 years ago

“My order was received in a timely manner and is excellent quality!! Am very happy with my purchase from Scotclans and will definitely order from them again when I want something pure Scotland! Thank you so much for your excellent service - love the products I received!”

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Posted 8 years ago

“Bought a few gifts for Canadian friends with Scottish heritage. Excellent choice of gifts available and reasonable cost. Ordering process was very straightforward and delivery was very quick and efficient. Very pleased with my purchases, as I know our friends will be with their gifts! Thank you, ScotClans.”

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Posted 8 years ago

“Beautiful shawls. Softer than I'd hoped. Good quality. Arrived sooner than expected, too.”

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Posted 8 years ago

“Very quick delivery of the key ring and it is very good quality would recommend this to all”

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Posted 8 years ago

“The DVD's were delivered faster than expected, the quality was great, made my wife and I feel like we were back in Scotland. Thank you very much, Allen McDaniel”

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Posted 8 years ago

“Recently ordered some family/clan items. One of the items was mispackaged. Within 26 minutes of my email Scotclans had contact the manufacturer, identified the problem, and arranged shipment of the replacement items. Couldn't be happier with the items or the service. Thanks Amanda!”

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Posted 8 years ago

“I love my new phone case. It's beautiful, fits the phone perfectly and it's high quality. The tartan and crest are spot on.”

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Posted 8 years ago

“I purchased my hat so I could represent my clan while I was hiking along the Hadrian's Wall Path in Northern England. I wore it for 10 days straight and it held up to all of the abuse and bad weather that I encountered.”

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Posted 8 years ago

“Hit the ScotClans on a google search and found a well laid out and easy navigable website. Great selections of all things Scottish, and was able to find gifts for my entire clan. Low cost shipping made the experience even better. Order was easy to track and arrived in a timely manner. Keep up the good work. Some Yank,”

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Posted 8 years ago

“Great, fast customer service, friendly helpful staff and great products shipped in proper time. Great business!”

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Posted 8 years ago

“Item was shipped on time, and received quite quickly, it was very well made and was well received.”

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Posted 8 years ago

“I loved the Kilt pin i ordered for my fiance as a gift on the morning of our wedding.. hes yet to see it but i think he will love it too! Very god detail, came quickly and lovely packaging.”

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Posted 8 years ago

“I am very happy with my purchase of a garter and a silk sash. ScotClans even was able to accommodate my last-minute request to receive these items by a wedding date here in the States. Thank you SO much!”

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Posted 8 years ago

“Fast postage service! Easy payment options and great selection of items.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews