ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently contacted Scotland to purchase a serap for my wife's birthday plus aplaid broach with clan badge in the centre the assistance I received from Amanda was fantastic . The items I ordered arrived my home in less than a week. My wife was absolutely delighted with the gift. I would recommend scotclans to anyone who is looking for authentic scots made items of Scottish regalia.T bank you once again”

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Posted 8 years ago

“Fantastic high quality products at great prices and delivery within 2 weeks of order.”

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Posted 8 years ago

“All aspects of the order went just as it should have. Would order again.”

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Posted 8 years ago

“Purchased two Ursula Moonbeam Pendants with MacGregor Tartan, one for myself and one for a friend. This is an absolutely beautiful, high quality necklace and would recommend ScotClans to everyone as an exceptional online shopping experience.”

ScotClans 5 star review on 28th September 2016

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Posted 8 years ago

“Love the pillow covers and love my coos.”

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Posted 8 years ago

“Prompt delivery, bought from the web via pay pal & no glitches, thanks loads.”

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Posted 8 years ago

“Scotclans went out of their way to help with my order and amended it via email. My son was delighted with his birthday gift (spelled correctly) and I was delighted that it arrived in plenty of time when delivered abroad. Many thanks for you superb service”

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Posted 8 years ago

“Great product, price and customer service. I purchased a gift and it was very gratefully received.”

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Posted 8 years ago

“My purchase was received in good condition and exactly as described. I'm glad I found your website on face book and enjoy your postings . Thank you for keeping us Scots across the pond involved in Clan life!”

ScotClans 5 star review on 23rd September 2016

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Posted 8 years ago

“Great product, speedy delivery, nice price... 5 stars”

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Posted 8 years ago

“I ordered the McKenzie shawl and it is absolutely beautiful I was so happy with my purchase will be buying from you again. I live in Australia and postage was pretty quick. Thank you very much so happy and I got a 10%discount of my next purchase which will be the outlander shawl very shortly. thanks again. Cheers from Australia. Tracey”

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Posted 8 years ago

“I have recently begun to research my ancestry and have discovered that I come from two families, the Scotts of Sir Walter Scott, and also the Fraser of Lovat clan. I ordered the Outlander shawl in the Fraser colors because I wanted something that could be worn with many colors. I love it!! It's larger than I expected and the weave is beautiful. It is surprisingly heavy and will be extremely warm, while still being light weight enough for cool Fall evenings. I want one in both my family tartans now! Thank ScotClans Clara Simpson Babinski”

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Posted 8 years ago

“The product was as described and it arrived quickly.”

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Posted 8 years ago

“ScotClans provided fast and friendly service. I received my order timely. All the items were exactly as pictured and/or described on the website. The products were also reasonably priced and top quality. I am very pleased and will be visiting the website again to shop for Christmas gifts. Thank you, ScotClans. :)”

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Posted 8 years ago

“hello from America! Yes, I recently ordered a scarf in the "Ancient" McDonald Tartan, and I couldn't be happier, pleased or more proud of it! Next month, I'm attending my very first Highland Games at Loon Mt., Lincoln, NH, and I DEFINITELY will be wearing my tartan sash there! Thanks again...you DO have a repeat customer in the future!!”

ScotClans 5 star review on 27th August 2016

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Posted 8 years ago

“I was so amazed that everything was shipped to the U.S. so quickly! The package arrived BEAUTIFULLY wrapped and the quality ( I ordered the family crest plaque) was amazing. Thank you!”

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Posted 8 years ago

“This is for a Wedding gift. I was very impressed with the quality of this piece. Thank you!!!”

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Posted 8 years ago

“We were very happy with our experience. There are always concerns when ordering from a site from another continent, but our experience was wonderful! Our merchandise arrived quickly and in perfect condition. We won't hesitate to order items from ScotClans in the future.”

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Posted 8 years ago

“I love my clan mini IPad cover....there was a great attention to detail to make sure that they made the cover the correct size. It is very good quality and looks fantastic...I would highly recommend this company!”

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Posted 8 years ago

“Excellent service and advice. Great kilt that fits like a glove and is clearly very well made. Couldn't be happier.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews