ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service packed very well and arrived in a suitable time. Thank you for your service”

Helpful Report

Posted 8 years ago

“Received my Iphone cover and DVDs in excellent condition and in a timely manner. LOVE my Tartan Clan Phone cover! Haven't had a chance to view the DVDs yet but looking forward to it.”

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Posted 8 years ago

“They were lovely pocket squares! Really nicely made!”

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Posted 8 years ago

“WE are very pleased with our purchases from Scotclans and your exellent customer service. The quality of the Keith Clan Plaque is excellent and the Ancient Keith tie is a gorgeous colour. I am sure I shall be ordering Christmas gifts late this year. Thank you Jean Grace Pedelty nee Robinson”

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Posted 8 years ago

“Very happy with the clan hoody, which included a changed motto!”

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Posted 8 years ago

“I've never been disappointed with anything that I've ordered from ScotClan. My orders arrive in a timely fashion and are of very good quality.”

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Posted 8 years ago

“Tartan Mug, Stephen - Mathieson Tartan. I am very pleased with this product, It is difficult enough to get custom weaving done--and nearly as difficult to get matching tartan ware. The mugs are of a simple, solid design, with a handle large enough for comfort, with a smooth white glaze. The printing is clean, sharp and accurate, and the tartan "reads" very well. Everything is noticeably better in quality than the custom print items that can be ordered on line--which I find are always a bit disappointing. I am satisfied enough with what I received that I plan to buy more.”

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Posted 8 years ago

“Love, Love, Love the cuff links, thank you!”

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Posted 8 years ago

“The T- Shirt was a good quality shirt as expected, Gildan is my favorite brand. My order arrived within a couple of weeks through Customs into the US, Thanks Scotclans.”

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Posted 8 years ago

“I ordered my wife a tartan and scarf ring for her Mother's Day. She was thrilled with the gift. The quality of the merchandise was very good and upon advice from the company, the tartan was just what she wanted to wear for our special Scottish occasions. I look forward to ordering from this company again! Bill H.”

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Posted 8 years ago

“My order arrived a few days earlier than I expected. The only disappointing thing was the cd case was cracked and the centre lugs that hold the cd in place were broken on one of the storage spots. This means the cd is not held in place within the case meaning it may get scratched. Overall a great set of DVDs and CDs”

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Posted 8 years ago

“Was pleased with the fast response to my order and timely receipt of my purchase. Am pleased with the product.”

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Posted 8 years ago

“Your purchasing and delivery of my order was done with exception speed an accuracy. Thank you for giving me a very pleasant experience dealing with ScotClans”

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Posted 8 years ago

“Great service -0rder exactly as I ordered - packaged up carefully - I am very pleased”

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Posted 8 years ago

“I bought this as a gift for a friend and she loves it.”

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Posted 8 years ago

“My order came very quickly and arrived in perfect condition. I'm looking forward to listening to the CDs. Thanks!”

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Posted 8 years ago

“Given the geographical distances between Scotland and Australia I couldn't believe the speed at which the parcel arrived. When I opened the 'shawl' , I was pleasantly surprised at the quality of the both the size and material used to produce the item - my Scottish born grandmother would be proud to know that Scotland could still produce these quality items. Thank you very much Diane Duthoit”

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Posted 8 years ago

“Love the product! I got some DVDs and a CD set on Scottish history. I absolutely love the CDs! Great story telling and fantastic history. Great price too. ScotClans has great customer service too! You can tell they really love what they do. Also, I had it shipped to USA, just be aware things can happen during international shipping. Package had some minor damage, but the product was fine.”

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Posted 8 years ago

“The product came as expected, was well wrapped, and of beautiful quality. Thank you for such an amazing and easily accessible product.”

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Posted 8 years ago

“As always, the workmanship is wonderful. I will continue to order merchandise.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews