ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found exactly what I wanted, and It arrived more quickly than I had expected. I believe that I received excellent service and that the merchandise I received was exactly as advertised and appropriately priced. Thanks!”

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Posted 8 years ago

“Scotclans was a great place to buy a special gift for my mums upcoming 80th birthday. It made it all the way to Western Australia super fast. I highly recommend and will shop again :).”

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Posted 8 years ago

“Exactly as advertised and shipped quickly.”

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Posted 8 years ago

“My tee shirt brearing the announcement: "I don't need therapy, I just need to go to Scotland" first met with cheers all 'round - WITH my therapist. I love it and have gotten numerous favorable comments when I've worn it - and intend to do that more and thus, get more great reviews. If you should have this shirt in a sweatshirt, I would buy one in a flash. I'm moving to the mountains and will find more favorable weather for a warmer version. I have been to Scotland 4 times and my greatest regret is, that 81, I may not get back in this lifetime. I do have a deal with God about my next time around, tho'. During the past 10 years I have purchased several items for friends and for myself from your online store. Even more do I enjoy your stories and Scottish history. I have taught a short course twice at a local college on Scottish history, aided and abetted by one of your own retired school professors. Thank you for keeping me advised of what is going on and your affordable offerings allowing me to sing my own Scottish heritage. Shirley Ayn Linder New Mexico, USA”

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Posted 8 years ago

“Everything was perfect. I changed the colour of my T-Shirt and got the right colour. Now I´m planning to order a kilt...”

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Posted 8 years ago

“Hi Roger and Amanda, Your ratings should include excellent. Products were absolutely spectacular, super fast delivery to Australia. I cannot wait to order more from Scotsclan. I highly recommend Scotsclan to anyone. THANK YOU AGAIN! xxx”

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Posted 8 years ago

“The scarf was as described, arrived well wrapped and quickly. What more could you want?”

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Posted 8 years ago

“i am thrilled with my purchase! I am in Canada and was so excited to find your website. I cannot purchase clan specific items anywhere close to where I live. I am so happy to get gifts for my family that mean so much and can be kept to pass to our next generation. I couldn't believe that my order came from Scotland in a week! Honestly, things do not come that fast when I order things from shops in my own city! Thank you so much for your amazing website!”

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Posted 8 years ago

“Fast and efficient service with realistic pricing. I would shop here again.”

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Posted 8 years ago

“Thank you so much for the opportunatey to tell everyone What a wonderful service you provide, your merchandise is exactly what I was looking for to express my feelings for Scotland. The 2 shirts I ordered are of the best quality, and fit perfectly. The cost was reasonable and as expected, shipping was on time and actually faster than I had expected. I guarenteed you'll be hearing from me again. Thanks again, and Best Wishes from Canada.”

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Posted 8 years ago

“HELLO THE ITEM HAS arrived in good condition . the track number is for the royal mail would have been nice to know . I could only track it to the end of UK. could not track it in Canada”

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Posted 8 years ago

“Beautiful items well packed. My mother loved them . Thank you”

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Posted 8 years ago

“I was extremely pleased with my order. It arrived very quickly in the U.S., it was packaged very carefully, and the products were even better than I had hoped for. I will be making more orders in the future!”

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Posted 8 years ago

“Excellent site and service. Ordered a polo, a plaque and a hip flask and all are excellent quality items. Was a bit worried when items took a while too arrive but this is understandable given the unique nature and enquiries were dealt with promptly even at gone 7pm in the evening. Will be visiting again.”

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Posted 8 years ago

“Friendly staff and excellent service. Neckerchief teddy bear was fabulous. Thank you once again.”

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Posted 8 years ago

“I ordered the clan crest iphone cover, and it arrived on time and is an excellent product. This beautiful case is more attractive than the picture on the site, fits my iphone perfectly, and is very durable. I am completely satisfied with both the product and the purchasing experience. I only wish there was a matching full-size ipad cover!”

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Posted 8 years ago

“Superb products & selections, Plus the prices & fast shipping/delivery! I ordered the Kilt accessory set with my clan crest. Excellent quality & workmanship. I will definitely order again and gladly recommend ScotClans to my family & friends for their purchases. Thank You ScotClans! 5***** Customer Service..”

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Posted 8 years ago

“Can't believe it was so fast shipping to Tennessee in the US. Very pleased.”

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Posted 8 years ago

“Great products even better service. I ordered a flat cap in my clan tartan - modern, the next day I realized I wanted it in ancient, 1 support email and they contacted the mill an d changed it for me. Very quick turn around, less than 3 weeks I believe 19 days.”

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Posted 8 years ago

“I had a great first experience ordering from Scotclans. First, I was thrilled that so many items were available in the clan I was looking for. Secondly, the clan poster I ordered was very informative and looks handsome on my wall. Lastly, I can't say enough about the heather necklace I ordered, with the bird outlined. The picture did not do it justice - it is a really gorgeous piece of jewelry, nicely made, and a very unusual and way to obtain a little piece of Scotland and keep it close. I also appreciated the fact that I could use PayPal - which is what I prefer to use when I order online. I could not be happier with my first experience with Scotclans. I hope to order again in the future!”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews