ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to navigate so I could find what I wanted. Ordering was easy and fast. My items were what I expected, and I am so happy with my purchase. The parcel took a long time from the UK, but that was understandable with the COVID situation. It was a birthday present to myself, and I am very happy with my items.”

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Posted 4 years ago

“My face masks are so soft and very easy to breathe through.”

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Posted 4 years ago

“I ended up phoning them as we had a couple of changes we wanted, found them very helpful and when the item arrived it was just what we wanted”

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Posted 4 years ago

“The items I ordered were very professionally made and delivered quickly”

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Posted 4 years ago

“The tartan and the American flag/Scottish flag masks were great. The craftsmanship was outstanding. The small size was just right for my 5 year old nephew.”

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Posted 4 years ago

“My purchases arrived in great condition, well-wrapped, having traveled overseas. It took longer than expected, but I'd blame that on Covid's influence on the mail systems.”

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Posted 4 years ago

“I purchased a kilt pin and it is brilliant! The detailing is excellent and clear which demonstrates a high standard of workmanship. I am very impressed and know that it will be very well received, as it is a gift. The delivery was very prompt. Well done and it is great to know that there are still companies that create first class products in our country!! Thank you.”

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Posted 4 years ago

“I purchased a Rampaging Lion mask. It arrived on time & the correct size, It's comfortable and I've received several complements about it !! Nicely done ScotClans !!!”

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Posted 4 years ago

“The masks that I ordered are very well made and the fabric is great, but it doesn't do a very good job of covering the face-vertically that is. The order was sent State side and took a bit longer to arrive, but I expected a longer delivery time anyway!!”

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Posted 4 years ago

“Scotsclans is extremely competent in filling its online orders. The frequency of sending emails showing merchandise is most satisfactory and allows customers to feel connected to the business. The face masks are excellent additions to the overall collection. These thoughtful and practical items are very comfortable to wear.”

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Posted 4 years ago

“Beautiful pendant of the Clan McPherson! I've already gotten wonderful comments on it.”

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Posted 4 years ago

“very happy with products”

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Posted 4 years ago

“Was exactly as described, good quality and delivered on time.Well done”

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Posted 4 years ago

“Both my sons loved the kilts they had gotten and were very surprise to have gotten one since they are only Henry through my blood and my Father had said he could not pass the family item to them even though they were brought up by me and our traditions. They no nothing of their father as we divorced when they were young. Thank you very much Dawn Henry- Gurtizky”

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Posted 4 years ago

“Very prompt service.”

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Posted 4 years ago

“Great quality product, looks even better in person than the photos. took longer than I expected to get the product as I didn't realise the cufflinks were made to order should be made more obvious that they are made to order as I thought they would be with me within 3 working days as that's the delivery I chose but with them getting made it was about a month before I got them.”

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Posted 4 years ago

“Great buy ; good delivery”

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Posted 4 years ago

“Mask very good but delivery bit slow”

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Posted 4 years ago

“I am very pleased with the products I purchased and the product quality. The packaging says a lot! When my order arrived it was well protected and suffered no damage getting to me. That says a lot considering just how far it had to travel. I will purchase more items from ScotClans in the future.”

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Posted 4 years ago

“The craftsmanship of these products are beautiful. I ordered a face mask, necktie and scarf for my Dad. He loves them. Truly beautiful.”

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,921 reviews