ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The scarf was purchased as a gift. The weight and texture is lovely, tightly woven and smooth. The colors is as represented. It was well received by the recipient.”

Helpful Report

Posted 4 years ago

“Service was excellent. The product - clan related shawl - is great and my wife loves it”

Helpful Report

Posted 4 years ago

“Was disappointed with the wrapping”

Helpful Report

Posted 4 years ago

“Great products, good prices.Exceptional people to work with.”

Helpful Report

Posted 4 years ago

“We are fully satisfied with the Scotclans 's process. We appreciate your excellent communication scheme and all steps of the order have been performed for the best. Thanks.”

Helpful Report

Posted 4 years ago

“The Bruce tartan wool scarf is perfect, and my son loves it. Soft, warm, and beautiful to boot! I'll be back to order another birthday scarf for my other son. Thanks for delivering exactly what you promised.”

Helpful Report

Posted 4 years ago

“I bought this broach as a gift for a friend who lives abroad and I think it just speaks Scotland. The shape and the colours of the heather stems are just superb, the size means that it can be worn anytime of the day or night. The delivery wasn't too long and came well packaged.”

Helpful Report

Posted 4 years ago

“I appreciated the exchange offered for the items ordered and not available, however I began to think they were lost in the mail and finally arrived a couple days ago, late for Christmas, but thankfully they are here - JC Cahoon”

Helpful Report

Posted 4 years ago

“I purchased a polo shirt and kilt pin for my husband's Christmas presents. He is of the Wemyss Clan and was really pleased to receive these special gifts. They are really awesome, now have got to purchase a shirt for brother in law's birthday. Good quality clothing, great clan emblem which make a very pleasing purchase. Will be ordering more Wemyss items in the future, thank you.”

Helpful Report

Posted 4 years ago

“Product quality and attention to detail is first rate; couldn't ask for more. Communication after the sale on order status and shipping date did not occur without prompting.”

Helpful Report

Posted 4 years ago

“Loved the way ScotClans sorted out my purchase and helped get the items I needed.”

Helpful Report

Posted 4 years ago

“the customer service and communication was very good. Unfortunately the stitching on the shirt was not so good. Too close together and several visible loops of thread which will have to cut, and hopefully wont unravel the stitching.”

Helpful Report

Posted 4 years ago

“Delighted with the 2 scarves I purchased and the small books about the Clan relating to the Tartans.”

Helpful Report

Posted 4 years ago

“Great service. So, given how many Scots immigrated to Canada, way more than to the US, we even have a province called Nova Scotia, add Gaelic as the main language of Cape Breton Island why no Canadian/Scotland t-shirt like the US one? I'd buy one for sure. Daniel”

Helpful Report

Posted 4 years ago

“My husband and I have ordered from ScotClans a few times and have been very happy with the quality of items as well as speedy shipping.”

Helpful Report

Posted 4 years ago

“We are so happy with the items we purchased from ScotClans. The quality is top notch, the website was very easy to use and the items arrived much sooner than expected. I highly recommend ScotClans to others who are interested in their Scottish heritage!”

Helpful Report

Posted 4 years ago

“Very nice tie clasp. Thanks.”

Helpful Report

Posted 4 years ago

“The service and the returns of goods is excellent”

Helpful Report

Posted 4 years ago

“I've ordered several times from ScotClans and have never been disappointed! Everything is high quality and I'm always excited to receive my items! Thank you for being such a great online shopping experience!!!”

Helpful Report

Posted 4 years ago

“Good. Got exactly what I wanted, wish there had been a bit more communication throughout the fulfillment process. Not a big ding. Hard to say if it was on time since no timeline was conveyed, despite a direct request for information.”

Helpful Report

Posted 4 years ago

ScotClans is rated 4.7 based on 3,921 reviews