ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hallo! n'paar weken geleden had ik mogen de sjaal van macintosch ontvangen. Ik ben harstikke blij mee. Gr. Meitij.”

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Posted 5 years ago

“I am very pleased with my purchases. They arrived very quickly considering they came from U. K.”

ScotClans 5 star review on 24th April 2019

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Posted 5 years ago

“We decided to stop in at ScotClans while we were in Edinburgh, not knowing that it wasn’t really a storefront but more like a factory/warehouse/small showroom. That didn’t matter, though, as they welcomed us in, showed us the material they had on hand, and even the kilts that were being hand-sewn. We decided to purchase a necklace, quaich, and clan crest plaque. The items had to be shipped back to the USA, however ScotClans waives the shipping fee as we had stopped in. Great people, great products, and all made in Scotland!”

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Posted 5 years ago

“Very pleased with the items we have ordered from ScotClans.”

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Posted 5 years ago

“The coats are very nice. Each time the dogs are out with their coats on, it reminds me of my Scottich ancestors. Would have rated it "Very Good" if it had not been for the delay in receiving it. I understand that US Custom and the US Postal officials may be to blame for the tardiness.”

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Posted 5 years ago

“I was really pleased with the Howe tartan mug! Many thanks.”

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Posted 5 years ago

“I didn't receive the product the first time but after a phone call ScotClans immediately sent a replacement which arrived no problem. I would suggest all deliveries are sent out by parcel courier this would help to eliminate items going missing 😉”

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Posted 5 years ago

“I was very pleased with all aspects of this transaction. Thank you!”

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Posted 5 years ago

“Always very happy with my purchases. The scottie dog was for my mother who is immobile. Whether confined to bed or chair, she has him with her. She calls him Colin Angus after her baby brother who was quite the trickster. Timely delivery every time. Thank you for all you do. You are #1 on my list.💖✔”

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Posted 5 years ago

“The scarf and hankerchief were exactly as advertised. The quality of both items was excellent. Both were shipped quickly and were received on time. The order process was easy to use.”

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Posted 5 years ago

“Good service and range of products.”

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Posted 5 years ago

“I really like my McAllister shawl. It is perfect for me to wear to the upcoming Highland games.”

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Posted 5 years ago

“Excellent service. Helpful staff.”

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Posted 5 years ago

“Good quality items, arrived 3 days earlier than hoped which was impressive. Prompt email support too.”

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Posted 5 years ago

“I bought a clan name plaque as a gift for my husband's birthday, it arrived when expected,well wrapped and with a lovely printed card as an extra.i was very happy with my purchase and with the service as a whole ,thankyou very much”

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Posted 5 years ago

“Very pleased with the product...the packaging and the timely delivery. Would have appreciated that the card had been hand written as opposed to typed on a sticky piece of paper and attached inside. Would recommend that card be personalized by being hand written. A Beautiful Clan Guthrie Crest and a lovely thistle on the card. Hanging beside the MacDougal Clan Crest.”

ScotClans 4 star review on 22nd April 2019

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Posted 5 years ago

“This is the second time I have ordered something from ScotClans. The wallet, scarf, and brooch are beautiful! I want to thank you very much for the prompt service and care you took. Someday I am going to save enough to get a kilt. Again, thank you so very much! Mrs. Anna Marie Grasmick”

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Posted 5 years ago

“It took a while to get to Canada but now that we've received our items we're very happy with them”

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Posted 5 years ago

“I was very impressed with the quality of the product I purchased. It was tartan ribbon for a wedding bouquet, and it will look great.”

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Posted 5 years ago

“The scarf that I purchased was bought as a birthday present for my son. It looked to my wife an myself to be very good and feel sure it will serve him well for many years. I also appreciate that the scarf is longer than some of the others we own, which is particularly good when you are tall and have a large necksize.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews