ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Service that I received was excellent I would recommend Scots Clans without hesitation”

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Posted 5 years ago

“So pleased with the Munro modern tartan scarf. The material is lovely and soft. Living in Australia often means that deliveries from other parts of the world can often take many weeks to arrive. But the delivery from ScotClans arrived in a very short time. Very impressed with the company.”

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Posted 5 years ago

“The quake was gorgeous and will be given to my son as part of a his wedding ceremony. I could not be happier with it. Regards, Thomas Smith”

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Posted 5 years ago

“Very small book, lots of good information, Thx!”

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Posted 5 years ago

“First class service from this company, slight delay with order as mill had to re weave scarfs ,but kept informed by Amanda . Once scarves woven ,dispatched ASAP .Very pleased with them ,highly recommended.”

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Posted 5 years ago

“ScotClans offers a wonderful variety of items. I am meeting cousins for the first time after learning of them and my Scottish heritage. I was pleased to find our family’s tartan available and ordered a teddy bear wearing a piece around his neck. The bear is adorable, soft and well made. The delivery time from Scotland to the U.S. was quick. I will order again soon!”

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Posted 5 years ago

“Very easy to follow instructions online and delivery was very quick. Items I ordered arrived in perfect condition too. Very Impressed, thanks ScotClans.”

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Posted 5 years ago

“Purchasing process was very easy and service professional. Product arrived safely and looks lovely. Great quality.”

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Posted 5 years ago

“I bought a sweatshirt and fleece for my husband for his birthday . He was delighted with the quality and the fit and especially his clan crest on each item. He is looking forward to wearing them at the McEwan clan gathering near Loch Fyne in June. Our recommendation of your products will be there for all to see! Thank you.”

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Posted 5 years ago

“I have purchased several items over the years from Scotsclan and the quality is unbeatable, the shipping is reasonable and the selection is great!”

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Posted 5 years ago

“The pin I purchased for my wife was brilliantly crafted and made of high quality materials. It was well worth the wait to receive it.”

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Posted 5 years ago

“Delivery was a little slow, but when it arrived it was perfect.”

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Posted 5 years ago

“I ordered a family plaque [LESLIE] for my son for his 50th birthday and was very impressed with the product supplied. The quality far surpasses the "photo image" that I was to select from and this is a pleasant surprise as you would expect the image to be great, but not necessary the product. This item was shipped to Canada, but the protective packaging by the shipper ensured that the plaque was undamaged including the inner box the plaque was in. I would happily purchase from "ScotClans" again.”

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Posted 5 years ago

“Excellent quality, impressive selection of clan specific items, fair price.”

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Posted 5 years ago

“top notch......”

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Posted 5 years ago

“Love the product! Great and speedy service!”

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Posted 5 years ago

“I recently ordered a kilt,made of a very attractive tweed material,to replace one that had been poorly made by a very well known manufacturer.I visited the premises in Leith on a dull dreich day,and received a warm welcome from the ladies there.I was accurately measured,had a much appreciated cup of coffee,spoke abouthow I wanted the kilt to be,and to my delight was even given a free lift back to waverly station.Great service! Then after a six week wait, the kilt arrived.To my delight It is better than I could have hoped for.A superb fit better than I dared hope for ! I am already wearing it in my role as guide to Dunans Castle. Many thanks,Ladies.G”

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Posted 5 years ago

“Good service, good quality to ...will recommend”

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Posted 5 years ago

“SO excited!! My order arrived in the mail today! My daughter can now wear our Clan Tartan Sash over her Wedding Dress on her special day! She will also be wearing the Luckenbooth Brooch and present it to her Groom during the ceremony. I sat with her when she opened the package and watched her nearly cry with joy! Thank you SO much!”

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Posted 5 years ago

“The craftsmanship of the merchandise I received was beautifully made. The attention to details were carefully done per each piece. The timely service was impeccable. I recommend your services for anyone of Scottish decent that want something hand crafted to purchase items from your website.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews