ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering process and good communication. Purchased in Australia and delivered to England. Relatives have said the item looks very nice. Thank you”

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Posted 5 years ago

“The Clan Ross plaque is absolutely wonderful! The workmanship is above reproach and as a Clan member, I am so honored! Thank you so much ScotClans Caryl Ross Sanders”

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Posted 5 years ago

“Clan registration seemed much easier than last year!”

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Posted 5 years ago

“I ordered my shawl on line. It turned out beautifully.”

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Posted 5 years ago

“Product was good, called once to check on delivery, was told I would get a call back but never did get that call back. Everything else was fine”

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Posted 5 years ago

“It was very nice, not too big nice weight”

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Posted 5 years ago

“I love my new kilt and all the products I have purchased from ScotsClans . Excellent products and customer service .”

ScotClans 5 star review on 31st March 2019

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Posted 5 years ago

“I love all their products and they look great. Shipping is fast and I would love to get one of each item they offer. I am proud of the Galbraith clan!”

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Posted 5 years ago

“Excellent customer service - swift and helpful response to my email - and what's more my Dad absolutely loved his polo shirt. Thank you!”

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Posted 5 years ago

“The items ordered were delivered, in good order, as advised. The prices are competitive.”

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Posted 5 years ago

“The product I received was excellent and even the time taken to get here was more than acceptable. However, I did send an email on Tue 26/02/2019 1:52 PM requesting that if possible, could I combine freight with a 2nd order that I was wanting to make eventually depending on this outcome. I did not receive any reply at all to my request. This was disappointing and could have kept my overhead cost down. I have since made that second order and its on its way. Kind Regards Brian.”

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Posted 5 years ago

“The quality of the t-shirt was extremely poor. I've never seen such a sheer t-shirt. You could practically see through it. Not at all what I anticipated for the price. I have shopped through your site in the past and have always been satisfied with the product...not so this time! Mike”

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Posted 5 years ago

“I absolutely love my new ScotClans scarf! I actually bought 4 lambs wool tartan scarves in our family’s Hunter Plaid. The wool is very comfortable against my neck, the length of the scarf is what I wanted and the colors are vibrant. I love that there is a tag on the scarf noting that it was made in Scotland. This scarf is legit. I also purchased our family Crest on Two Brooch Pins and two Kilt Pins. All are of high quality and add the perfect touch to the true Scottish look.”

ScotClans 5 star review on 27th March 2019

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Posted 5 years ago

“Items I ordered are great (sweatshirt & t-shirt) and they were delivered faster than I thought. I'm very pleased!”

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Posted 5 years ago

“Quality is always very good. Item arrived earlier than usual and that is very much appreciated.”

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Posted 5 years ago

“very good service and excellent quality products. Shipping was efficient and everything arrived as scheduled.”

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Posted 5 years ago

“I purchased a ring and a pair of earrings with red color gem, I also mentioned in purchasing request to pick best matching red color understanding they are natural stones, but shipment came with blue ring and red earrings, not matching at all. Very disappointing.”

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Posted 5 years ago

It was made clear on the item description that every gem is unique and since we don't hold them in stock we cannot determine there colour - you were told when you requested a specific colour that this may not be possible and you were advised before they dispatched that the colours were different. Because of the unique way these are made colours will always vary. Im not sure what you were expecting us to do but we made it VERY clear that your request may not be possible

Posted 5 years ago

“Ordered a number of clan crest related items. All arrived on time and was as ordered except one item, so spoke with Amanda and received the correct item the following day. Great work Amanda, very pleased with everything.”

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Posted 5 years ago

“Expidited order. Product was quality made. Overall, very pleased!”

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Posted 5 years ago

“Love my polo shirt. The size runs a little small so order larger size or be very careful in washing process. Otherwise I am very pleased.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews