ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son has been doing a lot of work on Ancestry.com.. he is so going to love this as a Christmas gift. It's perfect. Thank you..”

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Posted 7 years ago

“Service and delivery were quick. All my questions were answered in a timely manner. Very satisfied!”

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Posted 7 years ago

“The product I've ordered was of the right size and of good quality.”

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Posted 7 years ago

“Items were as described. Communication was outstanding. Shipping and receipt were exactly as stated. Very good customer service. I would order again from ScotClans.”

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Posted 7 years ago

“My sister's and I bought our father a tie,a scarf and tie clip in our family's tartan CAMPBELL. We were very surprised at how fast it was delivered.(we live in Canada ) The items are so well made and we can't wait to give them to out Dad! Thank you ScotsClan!!!”

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Posted 7 years ago

“Prompt, professional quality.”

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Posted 7 years ago

“The item I purchased was as advertised and the craftsmanship was well done.”

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Posted 7 years ago

“My grandfather had given me a plaque for the Frasers and when my son moved he wanted to take it, but I refused. This year for Christmas I want to give him one of my own. After searching the internet I found ScotClans and placed my order. The package arrived earlier than I anticipated, beautifully packed and the plaque itself is STUNNING. Even nice (don't tell), than the one my grandfather gave me. Thank you!!!”

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Posted 7 years ago

“I ordered the USA/Scotland pins. They are very nice and arrived in about 10 days. I live in USA. Proud to wear them and show my heritage.”

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Posted 7 years ago

“I am very pleased with the products! I'm going to give them to my son for Christmas! He is a Cunningham, and he will SO excited!”

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Posted 7 years ago

“quick service.nice selection, Was trying to trace my past family history, and you were very helpful.Thanks”

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Posted 7 years ago

“Great quality clan hats.”

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Posted 7 years ago

“I ordered a wee bear for my husband and he's adorable! I selected his mother's clan tartan to go along with the bear he already has dressed in his father's tartan. I can't wait to give it to him for Christmas!”

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Posted 7 years ago

“This gift put me back on my mother in-laws "good daughter in-law" list after several years at the bottom of it! LOL. Thank you - she loved it.”

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Posted 7 years ago

“The delivery was very quick and the quality of the item was exemplary! Thank you!”

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Posted 7 years ago

“Dear Amanda, Thank you for the excellent service. My kilt arrived in perfect order in South Africa, via Oxford this last weekend. The quality of the workmanship is exemplary and I am very happy to be the proud owner of a clan kilt hand-made in the home country. Thank you for the prompt follow-ups and cross-checking that made sure the order was correct and to my requirements and for making arrangements for its delivery to Oxford. It was a pleasure to do business with ScotClans, and I hope that we may cross paths again in the future? Kind Regards Mark Bremner, Howick, South Africa”

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Posted 7 years ago

“I recently brought a lapel pin, Scottish and Australian Flags, the item arrived very quick (I'm in Australia), product is high quality. Very happy customers and would highly recommend ScotClans to anyone to look at purchases here. I will be a returning customer. Thank you ScotClans”

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Posted 7 years ago

“I love the merchandise and usually purchase as gifts. I find the prices to be reasonable and doesn't take a long time to receive my packages.”

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Posted 7 years ago

“Love the pins...will share with my family!”

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Posted 7 years ago

“I did not see the product but the person to whom it was sent was very happily surprised. Seemed like the mails took a bit longer than expected but tracking was available and looks like all went well. Tim Hemry”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews