ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful material efficient and responded to a phone call!!”

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Posted 7 years ago

“Great selection and fulfillment. Thanks again!”

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Posted 7 years ago

“Good products. Prompt service.”

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Posted 7 years ago

“excellent merchandise at an affordable price. extremely prompt service.”

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Posted 7 years ago

“Received my clan crest plaque and badges and they look amazing! Great products, fairly fast international shipping, couldn't be happier!”

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Posted 7 years ago

“One item in my order could not be shipped because of a delay at the mill. Although we were disappointed, we were happy with the quality of the other items.”

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Posted 7 years ago

“I did a lot of research online before deciding that Scot Clans Hostess skirt was the best quality handmade tartan skirt on the market. I saved up specially for it, as I figured you should always get the best you can afford at the time whatever you are buying, and so, when it arrived a few weeks ago, just according to the manufacturing schedule given and allowing for the tartan to be specially woven, I was absolutely delighted that my decision was the right one. This is a quality piece, the fabric is sturdy but very wearable, the style classic and ideal for country or city wear to suit many different occasions. This is definitely a cut above and will give me years of wearing pleasure. Thank you, ScotClans, I shall be recommending your service to all who will undoubtedly admire my lovely skirt and will look to ordering another in a different Clan tartan from the many very tempting ones you offer. Thank you so much!”

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Posted 7 years ago

“My wife is especially happy to have a connection to her ancestral home. The magnificent quality of your merchandise is very appreciated. Thank you.”

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Posted 7 years ago

“Everything thing was great. The shirt and the sweater was lovely”

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Posted 7 years ago

“Received my order so fast. It was more beautiful then I imagined. Thank you for contacting me and resolving a glitch we had. Now if I could just afford the material to make a quilt I would be in heaven :) Lucinda Moffat”

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Posted 7 years ago

“I was most pleasantly surprised that such a small,attractive purse could really hold everything I need. The plaid is certainly attractive. Thank you.”

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Posted 7 years ago

“Fantastic gift and speedy delivery!”

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Posted 7 years ago

“My Wallace badge/crest is wonderful. The badge was securely packed and arrived on time. I will be purchasing from ScotClans again in the near future. Regards,”

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Posted 7 years ago

“Ordered a family clan swatch to re do my husbands clan crest- his was attacked by moths, I assume. It is perfect 👌🏻, and I am so happy I can fix up his crest to look like new! Thanks so much!”

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Posted 7 years ago

“gave me great information , a variety of products for purchase , and shipping was fast .”

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Posted 7 years ago

“Amanda pulled out all the stops on a bedrunner being made for a special ladies 100th birthday and also sent a scroll of the tartan history as well as a birthday card 100% satisfaction”

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Posted 7 years ago

“Easy ordering system, notified as to process each step, timely delivery”

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Posted 7 years ago

“the cover fit my IPhone 7 perfectly. Love the tartan and crest. Delivery was brilliant, made it across the pond much faster than I expected.”

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Posted 7 years ago

“Very speedy service!”

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Posted 7 years ago

“I am very pleased both with the quality of product and responsiveness of service. I look forward to doing more business with ScotClans!”

ScotClans 3 star review on 16th October 2017

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Posted 7 years ago

Please contact us ASAP - this order was delivered on October 2nd - see tracking notes below: Tracking no. RS61 9706 009G B Your item, posted on 25/09/17 with reference RS619706009GB was delivered in UNITED STATES OF AMERICA on 02/10/17.

Posted 7 years ago

Also a dispatch email was sent on 26th September. The review request email you have responded to in order to write this negative review is linked to the dispatch email so we know it was definitely sent.

Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews