ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My tee arrived before I expected it. It fits just like I hoped and looks great. Writing the name in magic marker however was not to my liking.”

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Posted 9 years ago

Hi the name is printed on as part of the design using a brush style font - its definitely not written on with magic marker!

Posted 9 years ago

“Service and shipment were great...product and presentation also great...thankyou”

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Posted 9 years ago

“Very nice pins, sent promptly, arrived quickly. Very easy transaction. Many Thanks”

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Posted 9 years ago

“Extremely good, efficient and friendly customer support from Margaret! She does everything she can to make the customer feels special, even for a rather insignificant tea towel! Super Delighted! Thank you very much. And we were please again with the products quality.....”

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Posted 9 years ago

“I was delighted to order my families tartan for my grandson and his cousin. I tried buying locally and they didn't have them available. When I ordered these online they arrived promptly and packaged very well. I highly recommend.”

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Posted 9 years ago

“All items were received quickly and in good order, haven't worn all yet but am very satisfied with all items..”

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Posted 9 years ago

“Got my tartan bowtie in a timely manner. Shipping seemed somewhat expensive. Material is nice bowtie design good but might be 1/8 inch wider for best tie in tie area.”

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Posted 9 years ago

“This was a wonderful online shopping experience! They didn't have the quantity of an item that I ordered, so they emailed me to tell me that they were going to make another one for me to fill my whole order. Best. Service. Ever.”

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Posted 9 years ago

“My husband and son are thrilled with their clan hoodies! They were delivered quickly (to the USA) and we are quite happy with them. Thank you!”

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Posted 9 years ago

“All marvelous. Some difficulties for chose the exactly size but had been a nice experience. I recomend your tag.”

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Posted 9 years ago

“I received my order yesterday. The 2 scarves in the MacLachlan tartan are just beautiful. They are so soft and the colours are stunning. I am very happy with them. Thank you Scotclans for a job well done .”

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Posted 9 years ago

“A minor glitch resulted in my being double shipped an order. The issue was promptly dealt with and resolved and I'm merely waiting on my refund credit.”

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Posted 9 years ago

“I purchase two I-phone cases and am extremely pleased with both of them. It is very humbling to be able to display my Ross Clan on the cases. Thank you !”

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Posted 9 years ago

“My order was shipped to Edmonton, Alberta, Canada. I ordered a shawl in March for my mom's birthday in May. I thought the order would take at least 4 weeks to arrive. I received the shawl in a week and gave it to her for Easter! The quality of the material is superb. She loves the shawl! I would buy from Scotclans again in a heartbeat.”

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Posted 9 years ago

“I ordered a custom stole in the MacNeil of Colonsay tartan and it is beautiful, warm and kept the water off of me at the Tartan Day Parade! I'm so glad I ordered this and was able to easily get my order rushed. Thank you to the whole team!!”

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Posted 9 years ago

“IT was a gift .. Due to late production IT came late. Now our daughter has got IT and is proud . your salesdept. Did a fine job. Thankyou Paul Scot. ....Denmark”

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Posted 9 years ago

“Efficient delivery, great quality. Very happy”

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Posted 9 years ago

“Exactly like the picture. Wonderful! ^^”

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Posted 9 years ago

“The item arrived in a timely manner, and in excellent condition.”

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Posted 9 years ago

“Rodger & Amanda Moffet, I ordered two whisky flasks with our famly crest. The workmanship on the flasks is outstanding and they are even stamped with a "Made in Scotland" emblem on the bottom of the flask. It is awesome to have a product that represents "Old World" craftsmanship. I've had both flasks engraved with my sons names and will present at a later special event this year. I know these items will become family heirlooms to be passed down from generation to generation. I sent one e-mail requesting information on when my items were going to be shipped. Amanda you answer was prompt and the explanation that the flasks were custom made and would take a few days alleviated any concerns I may have had. Once shipped the items arrived the next day. Wow! It takes longer than that to get ordinary mail sent across town here in Colorado Spring, Colorado. I look forward to ordering addtionaly items in the future. The MacKINNON Clan”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews