ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly efficient service from start to Finnish”

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Posted 9 years ago

“I am pleased with the book I ordered. I received the book in a very timely matter.”

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Posted 9 years ago

“Perfect. And I received it faster than I anticipated!”

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Posted 9 years ago

“Glad you sent me some ideas of sales and was able to purchase for other grandchildren that missed Christmas with us as we celebrated Scottish Heritage, Thanks a”

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Posted 9 years ago

“Very efficient service and really happy with the quality of the goods ordered.”

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Posted 9 years ago

“I ordered a tartan necktie. It is made of wonderful quality wool and the colors are also nice and vivid. I received a couple e-mails from a staff member that was professional, warm and friendly . I took a liberty and responded to it something about the recipient. The response was very pleasant. I would highly recommend buying from this wonderful company.”

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Posted 9 years ago

“genuine product thanks”

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Posted 9 years ago

“I got this for my mom's birthday and she loved it. She told me the fabric was very high quality and did not feel anything like the itchy and coarser wool she is used to. I opted to go with gift wrapping and she loved that almost as much as the scarf itself!”

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Posted 9 years ago

“The few things I ordered were well and securely packed and arrived on time, thank you.”

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Posted 9 years ago

“I have been very happy with the products I have purchased. I am happy that I found this company.”

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Posted 9 years ago

“Easy website to navigate and to shop. Prompt email confirmation of order was soon followed by another confirming my purchase had been shipped. My purchase arrived promptly and met expectations. All in all, a simple and painless process. Many thanks.”

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Posted 9 years ago

“Thanks for having the Clark tartan scarf available at such a reasonable price. I would like more information about the Clark sect. I am trying to trace my ancestor Daniel Clark and his wife Ann Shelton who came from Scotland to the United States of America in the late 1700s, but I am running into a wall. I am receiving some good information from MyHeritage and FamilyTree along with Ancestry.com. My DNA showed 45% British, 25% Irish, 15% Scandinavian, then Western Europe, Greek, Italian, and <1% Caucasus. I went to Britain last August and visited England, Scotland, and Wales. It was fantastic through CIE International Tours. My favorite part was the Royal Military Tattoo at Edinburgh Castle. In May I am headed for Ireland for a 2-week tour. Thanks again for helping me find my roots in Scotland.”

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Posted 9 years ago

“The items arrived well packed and on time to give to my husband for our Emerald wedding anniversary. He is delighted. He is a Scott and each item was inscribed with the crest for the clan. The badge was a little larger than I expected but I see now there was a smaller size. Should have checked details”

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Posted 9 years ago

“Really well made, looks great and clouts are very bright. Husband loves it.”

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Posted 9 years ago

“The phone was quickly answered by an extremely pleasant (real) person called Margaret who gave advice after listening to my queries about ordering a sash.. The transaction was all done in a very friendly manner. The items I bought were despatched and arrived safely. All in all a very good experience .”

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Posted 9 years ago

“Very pleased with the products and delivery time. My order was for a relative in the US, she was over the moon with the items!! I will use this site again v”

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Posted 9 years ago

“Thank you so much for the wonderful service. I had ordered the tie for my son's birthday which was on March 10th and he received it on the 9th. He was ecstatic and so am I! Much appreciated. LL-R from Canada”

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Posted 9 years ago

“Ordering could not have been easier. They had what I wanted and it shipped quickly. My wife loves the shawl. Highly recommended.”

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Posted 9 years ago

“Excellent response.”

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Posted 9 years ago

“Once again the service has been great. Margaret's personal service has been exceptional, I feel as though I have a friend in Edinburgh. The goods I ordered arrived much earlier than expected, were well packed and presented and survived the trip to Australia without any problems.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews