ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like your products. It was difficult to choose what I wanted from the selection. The description of the phone case said rubber but, it's actually thin hard plastic. I'm afraid it will chip or shatter when dropped. I do love the tam and scarf. Beautiful. I just received them today.”

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Posted 9 years ago

“I ordered 2 belt buckles, which were to be embedded in 2 cribbage tables made by my husband. The buckles are quite attractive. The order process was easy and they arrived in good time.”

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Posted 9 years ago

“Prompt delivery. Stole is small and very thin and seemed expensive for what it is.”

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Posted 9 years ago

Catie - I'm sorry you were not happy with the stole - alas we don't have much give on the price as there is a substantial markup from the Movie company for the merchandising rights. We have cut our regular margins a lot on these already. If you don't like the stole please feel free to send it back for a full refund.

Posted 9 years ago

“Excellent quality will definitely be back. Very pleased.”

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Posted 9 years ago

“I ordered an adult and a child bow-tie. The product does not disappoint, thanks”

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Posted 9 years ago

“Great products received in a timely manner. Will order from your website again! Thanks”

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Posted 9 years ago

“I ordered a McKay kilt for my son. It's superb.”

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Posted 9 years ago

“I've always loved the things you carry. Since I haven't been able to get back to Scotland at least I can have Scotland come to me via mail. Thanks gang and keep up the good work!! I'm waiting on my outlander scarf to arrive! Have a great day all Regards, Pari”

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Posted 9 years ago

“Very pleased with framed clan history print, swift delivery and very well packaged, I'm sure my brother will love his birthday gift. A leslie”

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Posted 9 years ago

“I am absolute delighted with my highland dress, the quality is fantastic and the process you folks took me though to get the sizing right was spot on. I will highly recommend you to anyone who is also looking for either Scottish goods or highland dress.”

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Posted 9 years ago

“Customer service at ScotCLANS is top notch! ! They keep you informed of any changes that occur with your order. Definitely will order again!”

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Posted 9 years ago

“Dear Scotland Team , I ordered a Outlander Shawl and I am so happy with it. I ordered from Germany and the parcel arrived very quick. I would order in your shop again everytime.Great customer Service! !!Thank You so much”

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Posted 9 years ago

“The purchase process was easy, and the website easy to navigate. Received my shirt here in the U.S. from Scotland in 1day! From the ship date that is. Over all excellent and I will be shopping at Scotclans again.”

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Posted 9 years ago

“Ordered Clan Pins from website and got them faster than expected in excellent condition. (It threw me a little converting from dollars to pounds, but that was just me). Enjoy using their site and like their products.”

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Posted 9 years ago

“I was surprised at how quickly my order arrived. That makes the service great. Very satisfied with my purchased.”

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Posted 9 years ago

“The service was 1st class and my purchase arrived on the date they stated I will certainly be buying from you soon”

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Posted 9 years ago

“The website is simple to use. The ordering is very easy. From the time of ordering to the time of delivery everything was good. Package was packed VERY,VERY WELL! I would not hesitate to use this company again. P.S. Good value for money too!”

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Posted 9 years ago

“Amazingly quick service, glass items carefully wrapped. Thank you. Sam Kier, Pacific Grove, CA”

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Posted 9 years ago

“Excellent customer service, product shipped and arrived before expect, and the tartan is absolutely fantastic.”

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Posted 9 years ago

“Website was somewhat difficult to navigate so ordered by phone. Individual we talked with was very helpful. Order came very quickly. Very satisfied with the items we ordered.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews