ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My family loved their gifts! High quality items.Shipping was excellent. Will purchase more items! Becky Blair Hillsboro Texas, USA”

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Posted 5 years ago

“The 2nd time I have used you and once again I have received excellent customer service thank you”

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Posted 5 years ago

“Beautifully crafted, my husband loved it! He is proud to display this part of his heritage! Thank you.”

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Posted 5 years ago

“Delivery was prompt. Items ordered were as expected, colour, weight. Descriptions of items are precise.”

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Posted 5 years ago

“The scarf I bought was lovely the co!ours were perfect and good to buy something made in Scotland”

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Posted 5 years ago

“I had to return my order because my clan have two tartans and of course I ordered the wrong one. Scotclans were very helpful. I am very impressed with the packaging. Order arrived safe and very prompt to NZ. Thank You Scotclans.”

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Posted 5 years ago

“Great products that arrived very quickly.”

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Posted 5 years ago

“Excellent communication when there was an issue with my order. My order was filled promptly. Excellent customer service!”

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Posted 5 years ago

“Ordered a kilt pin from ScotClans. Arrived in good time even though we are on the west coast of the United States. Pin was of good quality. We are pleased with our purchase.”

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Posted 5 years ago

“Packaged arrived as expected and the tartan ribbon I ordered is beautiful. Thank you for having lesser known clan tartans. This ribbon is exactly what I needed to complete my Christmas wreath. Thank you!! Heather Taylor”

ScotClans 5 star review on 16th December 2018

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Posted 5 years ago

“The pin ordered is beautiful and was shipped quickly. No problems what so ever!”

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Posted 5 years ago

“Helpful, responsive and lovely products”

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Posted 5 years ago

“Highly recommend! Arrived in a timely manner and carefully packaged. Very pleased with the items which will be Christmas gifts for my two adult children who just lost their grandfather. He was a second generation Scot. They will be a nice reminder of him and their heritage.”

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Posted 5 years ago

“Just recieved my products (clan crest kilt accesories and crest brooch) i never really unboxed it as im out of town. But my fiance has confirmed that they look real good. A lot of people complained about delivery times, but here in Canada we have postal issues and these still managed to be recieved in 23 business days. I never recieved foriegn parcels that quick before! cant wait to see the quality of these items first hand”

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Posted 5 years ago

“I ordered pewter Clan crests and jewelry to the USA. All were shipped quickly and as promised. The quality is great and all I expected. I will order again. Thank you. Our family will enjoy these pieces for years to come.”

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Posted 5 years ago

“My husband loves the Modern Blair hat, necktie, and scarf that I purchased for him from ScotClans. They are made with exceptional quality. He even wore them on our cruise. Thank you!”

ScotClans 5 star review on 14th December 2018

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Posted 5 years ago

“My experience with scotsclan was great. I will definitely order from them again. The items look great.”

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Posted 5 years ago

“Beautifully made”

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Posted 5 years ago

“Through the years nothing has changed. Always great service!”

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Posted 5 years ago

“I ordered 3 clan necklaces, a clan hat pin and 6 clan etched glasses. The necklaces and hat pin were very nice. The glasses were just ok. The size of the glasses were fine, but, I thought the etching was not very deep. A couple of the glasses have air bubbles in the thick bottom. And finally, I'm not an expert, but I don't think they glasses were of a good quality. They don't "ping" when you tap them. I was thinking of buying the decanter to match the glasses, after seeing the glasses, I'm not sure I'm willing to spend the money.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews