ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Anderson Clan Crest shirt, which I purchased for my husband for Christmas is lovely. It is beautifully made, with bright, vivid embroidery of the Clan Crest as shown in the photograph. The shipping to the USA was excellent, with no delays. Although I was slightly concerned about sizing, I ordered his regular size (large), which was perfect. With many thanks!”

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Posted 5 years ago

“Fantastic service good qaulity my nanna d was over the moon with her frame with her family tartin and Crest”

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Posted 5 years ago

“I received my order in a timely manner. I'm in Indiana in the United States and received it in about 7-8 days. The packaging was excellently done for protection! Very happy with my order!”

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Posted 5 years ago

“Selection of clan items was very extensive. Although the item I ordered took a while arriving, as I did not choose a faster shipping, it arrived in good order. I was very pleased with the shirt that I recieved. Good quality and attractive. Proud Scot!”

ScotClans 5 star review on 30th December 2018

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Posted 5 years ago

“I was delighted that you were able to make up mugs in the chosen tartan patterns! They arrived in time for Christmas and I am most grateful for your efforts in that regard. Love the mugs...they are gifts for friends with Scottish ancestry!”

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Posted 5 years ago

“Fantastic quality arrived on time ordered as a Christmas present and was gratefully received”

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Posted 5 years ago

“Excellent service.Good spot on.Thank you”

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Posted 5 years ago

“The items I ordered were were exactly as expected. Very good service.”

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Posted 5 years ago

“I would have liked a quicker delivery but, that's life. We are a long way from Scotland. The tie looks to be of good quality. The tie clip was a little smaller than expected but the quality was good. Thanks.”

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Posted 5 years ago

“I am very pleased,love my scarves, Next time I might not due standard shipping depending on cost.was concerned about getting it for Christmas,but received it 2 days before. Thank you Gail Fraser”

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Posted 5 years ago

“My merchandise arrived and my order was filled as expected.”

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Posted 5 years ago

“Excellent quality tie bar and cuff links; great delivery. Highly recommend!”

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Posted 5 years ago

“Very nice looks great. I think I would prefer more weight in the Item. It is nonbreakable though. Not sure about the whole thing being acrylic material. It is very Attractive.”

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Posted 5 years ago

“Sérieux,professionnel,produit de qualité. Je reste fidele”

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Posted 5 years ago

“Always fast on delivery and exactly as described. Order as much Scottish stuff from their website as possible.”

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Posted 5 years ago

“I received an absolutely beautiful crest, thank you.”

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Posted 5 years ago

“I purchased a Clan Dunn wool scarf from ScotClans and it arrived on Dec.22nd. The scarf is beautiful and my dear friend of more than fifty years loves it! The only thing I noticed that was a bit strange is that the outer packaging was cut open; I wonder if someone in the postal system was trying to determine what was in the package. The scarf is very good condition and I am very pleased with my purchase. Being part of a Clan Wallace family, I will order from your company again. I definitely recommend this company to other buyers. I signed for the package at the local USPS location to pick it up.”

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Posted 5 years ago

“The goods I ordered forfill my expectations. They look great and were send with care. Thank you and you will see me back.”

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Posted 5 years ago

“Great customer service. They responded to my email right away.”

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Posted 5 years ago

“Great service! Easy to order online and fast delivery. Would highly recommend. The items were of a high standard and great quality.. Thank you scotclan!”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews