ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was filled, packed, and sent very quickly. My order was here in the states in about 2 weeks - I was amazed. My plaque is beautiful and well made. I will definitely be giving you more business in the future.”

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Posted 5 years ago

“excellent, thank you”

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Posted 5 years ago

“Hey, its already tied with an elastic strap. I failed to notice this when ordering...beware”

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Posted 5 years ago

Thanks for your review John - I'm not sure how you failed to notice this given that its clearly mentioned in the description AND the elastic strap is clearly visible in 6 of the 7 product images on the page. We sell a self tie bow tie which is CLEARLY DESCRIBED as a self tie bow tie.

Posted 5 years ago

“This is the second time I have ordered for ScotClans and I have found them to be very efficient on both occasions and very satisfied with their products.”

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Posted 5 years ago

“Very pleased with the serape in the Anderson tartan. It took a little longer than expected as the mill was out of stock. But they replied to all my emails. Received it before Christmas and was totally delighted . Now for a skirt to match. Thank you ScotClans”

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Posted 5 years ago

“I ordered a tie pin with my clan badge on it for my son for Christmas - he absolutely loves it and intends to wear it when he goes to the races this year, a rare occasion for dressing up and wearing a tie. I also bought a compact mirror again with my clan badge on the front. It is so handy and the mirror is of excellent quality. Very nice indeed. Thank you”

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Posted 5 years ago

“Very good service and quality of products is first class.”

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Posted 5 years ago

“Bought my husbands a scarf in his tartan plaid. since we vacationed in Scotland for two weeks last August, it was a special gift for him. It is made well, and should last a long time. A good value for the money.”

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Posted 5 years ago

“My husband may be the only Japanese member of the Buchanan Clan (through me of course) , and he loves the Buchanan scarf I got him for Christmas. We would definitely order from ScotClans again. Thank you, Lisa Ikeda”

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Posted 5 years ago

“You exceeded my expectations for the Lindsay clan Crest. It was a gift for my brother and his new wife for Christmas and they absolutely loved it. It's a beautiful reminder of our Scottish heritage. Thank you!”

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Posted 5 years ago

“What can I say other than excellent. Easy ordering process and came earlier than expected. Will DEFINITELY be using again. Can’t praise ScotClans highly enough.”

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Posted 5 years ago

“Excellent quality goods and service.”

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Posted 5 years ago

“I ordered a clan scarf and it is very nice. I could not be more pleased. It was well packaged and arrived in excellent shape.”

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Posted 5 years ago

“The online purchase was easy and the delivery all the way to Utah, USA was super smooth . The ties and scarf are great quality and made for fantastic Christmas presents this year. I’ll be ordering from ScotClans again for sure, for the whole Robertson clan!”

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Posted 5 years ago

“I ordered £80 worth of goods back in September. After 2 weeks I contacted Scotclans to see what was happening with my order and was told it would be dispatched within a couple of weeks. Two months later it had still not arrived so I contacted them again. There was a problem with the availability of the type of tartan which I had requested so I amended my order. the goods came within 10 days and were fine. Why should I have had to do all the chasing? Must be some glitch in the order processing system?”

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Posted 5 years ago

“Great service, awesome quality! I ordered a couple weeks before Christmas and originally chose the shipping option that wouldn’t make it for Christmas, so I sent an email and they changed it right away. I’m very happy with the quality and my boyfriend loves his gift!”

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Posted 5 years ago

“I recently ordered a Kilt from ScotClans. I couldn’t be happier with my new Kilt. It fits perfectly and it is beautifully sewn. It is more than just an article of clothing, it is something that will become a family heirloom. I live in Canada, and shipping was very fast. ScotClans is my source for all things Scottish. Thanks so very much.”

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Posted 5 years ago

“I purchased scarves with the appropriate clan colors for all my Scottish in-laws as. I think everyone was genuinely appreciative and were well-pleased with the quality of these very nice scarves. I will shop with you the next time I can dream up something that will surprise the family. Good job! Nice gifts!”

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Posted 5 years ago

“I bought a Logan tartan circle skirt. Tartan is very lightweight with great drape. THE seams match up nicely, that is very important. Ordering was easy. I spoke with someone who knew the product. I will order again.”

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Posted 5 years ago

“A very high quality product and prompt delivery.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews