ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabric was a bit thin ... very light weight ... pattern was correct ... Just a bit flimsy ... for the price!”

Helpful Report

Posted 5 years ago

“You kept me up-to-date with the shipping of my order and delivered a fantastic product. I’m delighted to have a little piece of my family’s ancestry here in the US. Many thanks.”

ScotClans 5 star review on 16th July 2019

Helpful Report

Posted 5 years ago

“I am very pleased by the beautiful tartan wool that I received! I had a care question and they gave me a quick response. The order shipped to the USA and so it took a little longer to arrive; as expected. Thank you!!”

Helpful Report

Posted 5 years ago

“Product looked great. Service was great. Very satisfied. Will order from them again.”

Helpful Report

Posted 5 years ago

“Ordered the new "Made in America with Scottish Parts" t-shirts in adult sizes. After some thought, asked if it was available for children. They made my wish come true, created it and added to same package so there was only 1 shipping fee. They even arrived in time for our town's 4th of July parade which was just terrific news. Amanda made it all happen! Thank you!”

ScotClans 5 star review on 15th July 2019

Helpful Report

Posted 5 years ago

“I have used Scotclans for a few years,never an issue and very quick with replies if I have a question. My "go to" place for all things Scottish.”

Helpful Report

Posted 5 years ago

“Excellent products and reasonably fast shipping to the USA.”

Helpful Report

Posted 5 years ago

“Great company. Wonderful quality of items.”

Helpful Report

Posted 5 years ago

“Lovely Clan crest t shirt. Great quality and my husband loved it. Arrived quickly, well packaged and as described. Thank you.”

Helpful Report

Posted 5 years ago

“Easy to find what I was looking for on website. Arrived on time and happy with the product.”

Helpful Report

Posted 5 years ago

“ScotClans always provides excellent service and this order was received as expected - on time and in excellent condition. I bought a clan tee shirt for my hubby and he was so pleased. It was a pleasure doing business with you again.”

Helpful Report

Posted 5 years ago

“Amazing quality products and excellent service as well!”

Helpful Report

Posted 5 years ago

“The keychain I bought was shipped timely and was easy to purchase on your website. However, the item can be Much Improved by ENLARGING the Clan Name on the badge ! You can hardly see “Barclay” !? I bought one like this last time in Endinburough but clan names were much larger - go back to your supplier for a fix =D”

Helpful Report

Posted 5 years ago

“An amazing fathers day gift! I love it!”

Helpful Report

Posted 5 years ago

“Ordered two different styles of company card holders and both exceeded expectations.”

Helpful Report

Posted 5 years ago

“Received my order relatively quickly but it was damaged emailed company to arrange returning item for a replacement but received no reply. Very dissatisfied”

Helpful Report

Posted 5 years ago

“First class. The items I ordered were excellent quality. I was most impressed. Shipping cost was reasonable and I received the items quickly. I will order from ScotClans again,”

Helpful Report

Posted 5 years ago

“I love my phone case and very happy with the service received.”

Helpful Report

Posted 5 years ago

“Purchased items (clothing) met all expectations and appreciated the timely delivery - thank you!”

Helpful Report

Posted 5 years ago

“My purchase was received in good order, well wrapped against damage while in Transit from one side of the Planet to the other ! Timing was only "OK-ish", on account of the slack Postal Service in both UK and NZ . Thanks a bunch !”

Helpful Report

Posted 5 years ago

ScotClans is rated 4.7 based on 3,921 reviews