ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My latest order has not arrived but other orders that I have placed have arrived and I have been very pleased with them.”

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Posted 6 years ago

“Was able to order Morrison clan items for my husband. Unfortunately, despite placing my order in early December, I didn't receive the shipment until after Christmas and he had to be content with pictures. Some information on shipping options/timing would be much appreciated next time around.”

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Posted 6 years ago

“My husband loves his Clan scarf. Beautiful fabric and craftsmanship.”

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Posted 6 years ago

“Great item in great time”

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Posted 6 years ago

“The quality of the item is superb, most important, arrived in time for Christmas! Many thanks J B G”

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Posted 6 years ago

“I can't say enough about ScotClans.....they were terrific. Although we're a "POND" away, they were fast with their delivery to the states, and delivered in plenty of time for Christmas on such a short notice. My wife loved her poncho! The quality and workmanship was beautiful. I definitely recommend ScotsClans. Thank you ScotClans.......”

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Posted 6 years ago

“The item was for my grandmother who was born and raised in Glasgow. She absolutely loved the necklace and has been wearing it every since. The items that ScotClans has available are great for gifts and home decor. They have everything!”

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Posted 6 years ago

“Great products, wonderful people”

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Posted 6 years ago

“Great quality, as ordered, and in time for Christmas!”

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Posted 6 years ago

“prompt efficient service. Kept me informed of anticipated delivery date.”

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Posted 6 years ago

“all I can say is they went out of their way to help us.fantastic people.great to do deal with,will use again if needed.”

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Posted 6 years ago

“I received my present just in time for the holidays.”

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Posted 6 years ago

“Seeing our Grandson with his Tam on his head”

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Posted 6 years ago

“I have ordered many items from ScotClans in the past few years and have never been disappointed. The items have always been beautifully made and of good quality. Considering I live in Canada, I am always pleasantly surprised with the speed in which my orders arrive. I love surprising my family members with clan gifts. They think I am brilliant finding all of the wonderful products I find to gift them.”

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Posted 6 years ago

“I love the Pewter Scottish Clan badge for Royal Stewart! Now that we did out ancestry dnd and know we are related to Princess Mary Stewart, we are proud to wear the badge!”

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Posted 6 years ago

“very pleased with our order ,efficient service and delivered quickly . many thanks”

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Posted 6 years ago

“Great! The best!”

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Posted 6 years ago

“I have bought several items from scotclans over the years without any problems. I ordered a tartan throw on 6th June 2017 which has still not arrived. This order was a tartan scarf ordered on 4th November 2017. I phoned after a month to see where it was and was told there was a problem but because the first order had not arrived they would send a more expensive scarf.Sadly arrived after the last posting day for Christmas. Amanda has been very pleasant and polite and apparently the throws are only produced once or twice a year but maybe this should be made clear as I have now been waiting for seven months.”

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Posted 6 years ago

“Prompt responses to email queries. Although there was a mix up in what I'd ordered,(lightweight scarf ordered, but heavier lambswool scarf was made), I was notified immediately and asked if the heavier scarf was acceptable. I said yes and I'm very satisfied with that scarf and the brooch I ordered. Both items are of quality material and craftsmanship. I would order from your company again and recommend to others. thank you Sandra Arms”

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Posted 6 years ago

“Very prompt, efficient. love my shawl.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews