ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did get to my full expectation the goods I ordered in a good condition”

Helpful Report

Posted 7 years ago

“PRODUCT TOP QUALITY SERVICE WONDERFUL A+”

Helpful Report

Posted 7 years ago

“Fabulous communication and quality products! Ordering was fast and easy!! Thank you so much for making our Christmas that much better!”

Helpful Report

Posted 7 years ago

“Beautiful items and carefully packaged.”

Helpful Report

Posted 7 years ago

“The napkins were fine but I would have been happier if they had been embroidered rather than printed.”

Helpful Report

Posted 7 years ago

I dont understand how we could have made you happier on this occasion. This is the description of the product on the site: "These high quality linen napkins are printed with your clan crest. Napkins are white and around 17 inches square. Sold singly but if you need to order larger sets please talk to us as we can arrange discounts. Printed to order please see notes over for added delivery times. Also crests are printed on one corner of the napkin, if you prefer a different placement that works better with your fold style let us know." THREE times in the description it says the crest is printed - at no point do we say its embroidered. Its a bit like ordering a glass of wine and then being disappointed you were not served champagne. its not the same product.

Posted 7 years ago

“I am always very pleased with my orders and the service you provide! The historical connection that you provide also is the most fascinating!”

Helpful Report

Posted 7 years ago

“Very satisfied with the tartan ties that I purchased as a gift for my son. However, I was disappointed that the order, which I placed on November 9, did not arrive in time for Christmas.”

Helpful Report

Posted 7 years ago

“I love my scarf. I will order my kilt in March. My phone cover covered my ringer just a bit but my hubby fixed it. I love it too.”

Helpful Report

Posted 7 years ago

“When I received the item it wasn't like the picture on your website. The stuffed animal's shirt (lamb) on the website had the clan crest with a banner below saying "Wee Lockhart" and the one I got says "Clan Lockhart." I ordered it as a first birthday gift for my granddaughter and I liked the "Wee Lockhart." I was slightly disappointed.”

Helpful Report

Posted 7 years ago

“I ordered on December 10 and my items were here in the states in time for Christmas. I am very happy and will order again! Thanks, ScotClans!”

Helpful Report

Posted 7 years ago

“I would like to have written a better review, but as I still have not received my order I can't, but I live in hope..”

Helpful Report

Posted 7 years ago

“I ordered an item from ScotClans for a Christmas gift just shortly before Christmas. I thought "I didn't allow enough time, it will never get here in time," but this was the one item the giftee wanted more than anything. Low & behold, the sash arrived a few days before Christmas, in perfect condition. ScotClans are the best!”

Helpful Report

Posted 7 years ago

“I received my shipment within a week and it came all the way to Florida.....right before Christmas! Fantastic!! Thank you!!!”

Helpful Report

Posted 7 years ago

“Good British made products.”

Helpful Report

Posted 7 years ago

“Ordered a clan crested Quaich as a present and was very pleased overall. Good quality, good looking Quaich. Also delivery was well within times stated and Quaich was very well packaged”

Helpful Report

Posted 7 years ago

“Received my order much quicker than I thought. Order was exactly what I wanted, top quality, very satisfied.”

Helpful Report

Posted 7 years ago

“Fast shipping to the US.”

Helpful Report

Posted 7 years ago

“Scarf / tie product is lovely--however, not the tartan I thought I ordered--will keep and am sure the black will be enjoyed but would still be interested in a tie with the Barclay plaid!”

Helpful Report

Posted 7 years ago

“Excellent service and very high quality products. I am recommending Scotclans to all of my wife's family looking for products of their family clan.”

Helpful Report

Posted 7 years ago

“I ordered 2 Maxwell clan bow ties. They were well worth the wait. They are perfect. I would recommend this site to everyone.”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews