ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the tartan garter. It is on its way to a New Zealand wedding.”

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Posted 9 years ago

“I found the delivery slow but that could be a fault with mail delivery in Canada. The products I ordered were as I expected & I am happy with them.”

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Posted 9 years ago

“Goods received ahead of the target date specified and wrapped beautifully. All items received were in excellent shipping condition and wrapped appropriately as to ensure that no items were damaged. I would certainly have no hesitation about using the company again.”

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Posted 9 years ago

“I was purchasing a gift, what I bought looks to be what I wanted, I hope it will be well received,”

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Posted 9 years ago

“I ordered a Buchanan Tartan self-tying bow tie. The delivery was prompt; the bow tie was goo and it was value for money”

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Posted 9 years ago

“I received my products in a timely manner and nothing was damaged. Everything was well packaged.”

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Posted 9 years ago

“Very nice product, good fit, I hope the print on the tee shirt withstands washing.”

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Posted 9 years ago

Hi - Thanks for the review. Regarding washing please be aware that there would have been additional washing instructions tagged onto shirt. Once printed the garment needs different care, please do not tumble dry as this can effect the transfer, i'd also recommend a cool wash. Hope you enjoy it! ScotClans

Posted 9 years ago

“Good service good information and good information”

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Posted 9 years ago

“Great and fast service, thank you!!”

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Posted 9 years ago

“Bought the Christmas tree ornament as a momento of our recent trip to Scotland. It will be a lovely reminder of our visit there!”

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Posted 9 years ago

“Very happy with the Durie tartan rug recently sent - thank you. SD”

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Posted 9 years ago

“Everything went as hoped, even changed my initial order with no problems...”

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Posted 9 years ago

“I was very pleased with the ordering and quality of the product I received. the only draw-back that I encountered is that there was no tracking of the package available so I wasn't quite sure when it would arrive, But, Overall I very much enjoyed using ScotClans to buy my item...the quality is superb! DFrazer U.S.A.”

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Posted 9 years ago

“Was ok”

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Posted 9 years ago

“I like your products. It was difficult to choose what I wanted from the selection. The description of the phone case said rubber but, it's actually thin hard plastic. I'm afraid it will chip or shatter when dropped. I do love the tam and scarf. Beautiful. I just received them today.”

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Posted 9 years ago

“Great t-shirt. Good fit and quality material. Nice buckle but, unfortunately, does not fit a belt which is what I bought it for.”

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Posted 9 years ago

“Very prompt service. I definitely plan to order again.”

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Posted 9 years ago

“Placed an order on Thursday its now Tuesday, no other messages to say my order was on its way. No order received as yet”

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Posted 9 years ago

“I just put the order in on this past Monday. A necklace for my sister in law for her birthday. Our last name is Rodger but my father in law is also a Mackintosh. I wrote about when I would get delivery and I for a very quick response. So far I am pleased with your service. Thanks. Teresa Rodger”

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Posted 9 years ago

“Well, I have no idea when the items will arrive. I gave you almost a month before the wedding. It is on Aug 21 and I wanted to have some groom's family clan in it for me, his mother, me, since the bride has clan blood also. Would be great to know when you mailed it. Every other company I deal with on-line does so. Elizabeth Cowan Riordon”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews