ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping time and packaging were good. I was little disappointed with one of the items because the written part of it was too small to read unless you knew what it was supposed to be. These were the keychains. But I would purchase form ScotClans again and just be more careful. Other item was very nice. THANKS”

Helpful Report

Posted 8 years ago

“I was very pleased with the speed of delivery, but unhappy that not everything I would liked to have ordered was not in stock. Thanks for asking Jacqueline C Cahoon”

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Posted 8 years ago

“I received wonderful service. The merchandise arrived on time and in great condition. The prices are great. I would definitely recommend them to my friends and family.”

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Posted 8 years ago

“Very happy with my purchase, did take longer than expected to arrive but very pleased with the item”

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Posted 8 years ago

“Received my bow tie and vest - look good and fit good. Have not received my Clan MacNeil crest rubber stamp, and have not received my 2 smaller bow ties.”

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Posted 8 years ago

“I received exactly what I ordered”

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Posted 8 years ago

“I wanted the authenticity of ordering from a Scottish company.”

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Posted 8 years ago

“I love my product I received. I would like to ask you to please tell people ordering from overseas that their products may go through customs and be delayed. I didn't know this and would have been helpful so I didn't stress about if and when my package was coming. Thanks again I will definitely order again my Boyfriend will be so excited this Christmas with his gift he is a MacLean is is so awesome.”

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Posted 8 years ago

“There was a small hiccup with my order which was dealt with very efficiently. Would definatley recommend to friends and family.”

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Posted 8 years ago

“nice products”

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Posted 8 years ago

“My Order of a scarf had to wait for the scarf to be produced - perhaps a note to possible delays might be made clear. Appreciated a more expensive Reiver Scarf sent in place.”

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Posted 8 years ago

“Good shopping experience, fast service.”

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Posted 8 years ago

“Pleased with the result and choices.”

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Posted 8 years ago

“I was very pleased with my purchases recently, and the speedy delivery thankyou”

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Posted 8 years ago

“I have given a rating of 'GOOD' as I was pleased with the Kilt that I had ordered but I was disappointed with the delivery as I was given a delivery of approx. 3 weeks. It actually took in excess of 6 weeks.”

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Posted 8 years ago

“Unsure of how to comment as I have not received any notification from the recipient but assuming the fedex was right- good service!”

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Posted 8 years ago

“This was my first order with Scotsclan and am very impressed with the product and speed of delivery. Thank you . I know the bride and groom will like their quaiche we ordered. Bonnie Long, Canada”

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Posted 8 years ago

“Our Quaich that we ordered was processed and sent exactly in the time frame that was promised. It arrived in a handsome box and was just as beautiful as the picture.”

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Posted 8 years ago

“Confusion on the shipping”

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Posted 8 years ago

“My brooch arrived quickly and with no damage.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews