ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality goods arriving in good time.”

Helpful Report

Posted 9 years ago

“Lovely item. Well packaged and swiftly delivered.”

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Posted 9 years ago

“I am pleased with the tartan ball cap I purchased. Would like to order 2 more along with 2 visors but I went to your web site to veiw them and did not find them. Maybe you could email me back and help me out with this. Thankyou.”

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Posted 9 years ago

“The items I bought were custom made so they do take a wee bit of time to arrive but excellent quality and exactly what I ordered”

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Posted 9 years ago

“The whiskey glasses are beautiful although somewhat smaller than I expected. Also true of the ties.”

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Posted 9 years ago

“The products were good and as described. I would recommend. The only comment, I know it was Christmas but the delivery could have been a little quicker.”

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Posted 9 years ago

“The quality of the polo shirt is very good, but I was disappointed that the clan badge was only an acrylic transfer & not embroidered so over all I was a bit deflated & thought the product was a bit expensive .”

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Posted 9 years ago

“VERY GOOD”

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Posted 9 years ago

“I love your products. I did have some trouble ordering on line. My bank stopped my credit card until they were sure I had placed the order. It took me 3 calls to my bank before we realized that they did not understand I was ordering from Scotland and then allowed my card purchase to go through. I tried to call your US number 3 different days and could not get a real person on the phone. I also tried to call the number listed for Scotland and it would not go through as listed. After several days of trying everything was in place and you had my order. I was not aware of the extra money I would have to pay for the items to enter this country. It would have helped to know that ahead of time. The items arrived before Christmas and were loved by everyone. I would order again. Suzanne”

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Posted 9 years ago

“All items got here undamaged and arrived prior to Christmas. Thank you.”

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Posted 9 years ago

“I am very pleased with the product and the service level. Thank you”

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Posted 9 years ago

“The product is good quality and presents well. It was a gift for my brother and will look nice hanging in his home. I had hoped it would be a bit larger for the price, but it is still worth the money for someone wanting to own something like this of their heritage.”

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Posted 9 years ago

“Product arrived in a very timely manner and was what I ordered; however it was not quite the quality I had hoped it would be.”

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Posted 9 years ago

“I am very pleased with my purchase, the quality of the items and the delivery etc. The only reason I do not put maximum rating is that the server was not working when I tried to purchase online and I tried several times so it did leave a print on my bank account so I had to wait a week before my money was available again. Apart from that excellent.”

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Posted 9 years ago

“lovely scarf, slight wait for it as not in stock, overall very pleased”

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Posted 9 years ago

“Prompt and reliable service.”

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Posted 9 years ago

“I just love the quality of the wool and the vibrant colors. Quick delivery!”

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Posted 9 years ago

“always happy with what I purchase - would like package tracking if at all possible as I eagerly anticipate the arrival of my purchases.”

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Posted 9 years ago

“Just received my Clan coasters and they look great! Ordering was easy, shipment came in a timely manner and the quality looks good. They're going to make a great gift.”

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Posted 9 years ago

“I will write a review AFTER I get my order in, I do come from the MacCallum Clan!!!”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews