ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order to the USA and was more than pleased with the celerity of the shipping. The quality of the items I purchased - one of tartan and the other metallic - were as excellent as one could hope for. I would happily shop here again.”

Helpful Report

Posted 9 years ago

“Exceptional and friendly service. I'll shop with this organization again!”

Helpful Report

Posted 9 years ago

“I was blown away by how quickly my order was processed and received. I couldn't be more pleased with the wonderful, personalized items I ordered. The packaging protected the items, I was made aware of when the package would arrive and it arrived as promised in record time! I will definitely order from ScotClans again!”

Helpful Report

Posted 9 years ago

“Product arrived in a very timely manner and was what I ordered; however it was not quite the quality I had hoped it would be.”

Helpful Report

Posted 9 years ago

“Love the scarf & beautiful colors. Perfect! Such a fast delivery as well!”

Helpful Report

Posted 9 years ago

“The pieces, while taking longer than expected, showed up and were wonderful quality. The details are very nice and it looks very clean. I'm very happy with purchase in every way. While the shipping took longer than expected, it still came in a timely manner considering it crossed an ocean and a continent during the holiday season.”

Helpful Report

Posted 9 years ago

“a particularly nice article, very good service, fast shipping to Germany! Thank you very much!”

Helpful Report

Posted 9 years ago

“Very good selection of Scottish items. Very easy website to follow and easy ordering.”

Helpful Report

Posted 9 years ago

“ONLY THE BOW TIE IS IN TARTAN THE REST IS BLACK ELASTIC WITH A VERY SMALL HOOK!!!! NOT SUITABLE FOR ANY BLACK TIE EVENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 9 years ago

the bow tie has an elastic back because that is exactly what you ordered. See the product images here: http://www.scotclans.com/product/bow-tie-in-wool-tartan/ They CLEARLY show the elastic back. We also have a wing collar bow tie with a tartan band - see here: http://www.scotclans.com/product/wing-collar-wool-tartan-bow-tie.

Posted 9 years ago

“Great selection of products, great quality, fast and efficient service.”

Helpful Report

Posted 9 years ago

“After purchasing the items they were quick to come to the and in excellent condition and the packaging in excellent condition would recommend.”

Helpful Report

Posted 9 years ago

“Very fast and very good !”

Helpful Report

Posted 9 years ago

“I have used this company on a few occasions & find them so helpful. They even resent a parcel to the States when it had been returned i error. You can't ask for better than that. Their range of goods are excellent & prices very good. You always find something unusual & unique. Well Done!”

Helpful Report

Posted 9 years ago

“I have no complaints at all. The online shopping at Scotclans was informative and easy to follow. Check out was secure and I was notified when my items were shipped. The arrival was a little slow but it came a long way. Thank you for the opportunity to shop for items that are meaningful and good quality. Sallie Keith”

Helpful Report

Posted 9 years ago

“Great products. After several purchases, I've never been disappointed.”

Helpful Report

Posted 9 years ago

“Quality products. The online chat service is excellent and really helped me with my purchase . I have used this site before and will continue to use it. Highly recommended.x”

Helpful Report

Posted 9 years ago

“Greetings from Texas - I just received the two articles (a bow tie and a neck tie) and both were of excellent quality and very beautiful. They arrived in very short order; much faster than I expected. I was recommended to you by my good friend Allen Cummins, and he was not wrong about doing business with you. Sincerely, Frank Brown Clan Rose”

Helpful Report

Posted 9 years ago

“I ordered a plaque and its beautiful! Great quality and fast shipping :) Thank you!!”

Helpful Report

Posted 9 years ago

“Excellent service-parcel arrived on day 3 - added to a wonderful celebration - bracelet is lovely. Thank you.”

Helpful Report

Posted 9 years ago

“I am pleased with my purchase and particularly pleased with the updates you provided along the way.”

Helpful Report

Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews