ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased a number of items through ScotClans during the past twelve months. I cannot speak highly enough of the quality of the items and the service I receive. Items have always been true to their description and received in excellent order in a very short time. I will continue to purchase items through ScotClans.”

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Posted 9 years ago

“I had an excellent experience with Scotclans with my recent order. They had some questions about an issue with a part of my order. The correspondence with Margaret was very helpful and professional. The products were top notch and I plan on ordering from them in the future and would definitely recommend them. Thanks again.”

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Posted 9 years ago

“Bought this item as a Christmas gift for my sister. Two people in the US are happy. Well done....”

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Posted 9 years ago

“Delighted with my purchase. Arrived well within the time stated.”

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Posted 9 years ago

“Service was quick and and any questions were answered Quickly and friendly. Thank you.”

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Posted 9 years ago

“I love my shawl. I especially love the colors. It is lightweight, but warm. I also love that it folds easily and fits in my purse. You all did a great job! Thanks, Avanelle Mitchell Porras”

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Posted 9 years ago

“I was very happy to receive in the post the lovely ancient MacKinnon silk mini sash. It is a gift for my daughter for her birthday next week (January 12). It is a delicate beautiful sash and she will enjoy wearing it, I know. When the tartan I requested was not available, you contacted me quickly by email to enquire if I would like to have the ancient one. I confirmed this and was told by return email that it would be woven for me that very day. Two weeks later I received a small package and there it was. My husband and daughter have MacKinnon, Morrison, and McCorkle ancestry -- and I will very likely get some more things from you for them in the future. Thanking you, Agatha Bardoel Clinton, Tennessee”

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Posted 9 years ago

“Great fast service.”

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Posted 9 years ago

“The Christmas ornament was really cute, the cummerbund and bow tie were not the best quality, I think they might be more appealing in a silk fabric.”

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Posted 9 years ago

“I love ordering from ScotClans! Even being all the way in Montana, USA the items always arrive in a very timely manner and in great condition. I enjoy all the website has to offer!”

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Posted 9 years ago

“Excellent service from ordering to delivery. Many thanks.”

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Posted 9 years ago

“I ordered 2 clan tartan tams 2 weeks before Christmas knowing that because of my late order, and that they are custom made, they would get a picture instead of the real thing under the Christmas tree. To my surprise and delight, they arrived in plenty of time. The quality is great and my Scots loved them! Thank you for great customer service.”

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Posted 9 years ago

“I love ScotClans. I ordered a lovely little item recently and received it very quickly. I was very pleased with the entire process and have no doubt that I will order more from ScotClans in the future. Thank you.”

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Posted 9 years ago

“Very pleased with my purchase and such a prompt delivery!!!”

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Posted 9 years ago

“My second order from ScotClans is as beautiful as my first! Our first order was a kilt for our son. It was above and beyond what we expected. The attention to detail, including not just the kilt but all the extra fabric for every piece that goes with a kilt, and the beauty and quality of the fabric itself was even better than I expected. Our second order was a scarf cape for our daughter. She fell in love with it instantly and has worn it several times even though we've only had it a couple of weeks! Pictures do not do them justice. The jewelry and accessories purchased are also high quality. We are proud to have these exemplary pieces of our Scottish heritage.”

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Posted 9 years ago

“The products were good and as described. I would recommend. The only comment, I know it was Christmas but the delivery could have been a little quicker.”

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Posted 9 years ago

“No problem Very good service”

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Posted 9 years ago

“I so happy with my order. I especially appreciate that it was express posted to make it in time for Christmas. Oh and it was wrapped so beautifully too. Many thanks”

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Posted 9 years ago

“EXCELLENT SERVICE, REALLY QUICK DELIVERY, WOULD USE THEM AGAIN”

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Posted 9 years ago

“I ordered my fiance a sweater on Dec. 14th and it arrived a week later! I was surprised at how quickly we received our merchandise!! The sweater is so beautiful and the quality is outstanding! Now I just have to order one (or two) for myself!! I received emails detailing my order was received and when it was shipped. I would definitely recommend ScotCLANS to anyone!! Thank you all so much for a wonderful Christmas!!”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews