ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Clan name history with heraldic device for Clan MacLellan. It has arrived in a A4 card envelope with heavy card to prevent bending. With current delivery delays I was impressed in its timely arrival. I have since framed it for display on our Clan stall and it does look great. Thank you.”

ScotClans 5 star review on 19th February 2021

Helpful Report

Posted 3 years ago

“Order a laird cape and clan pin back in October. Due to current situations had issues receiving the package. The company was very upfront and helpful during this time, going so far as to remake and reship the order after it failed to show. Beautiful work, would definetly order from again”

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Posted 3 years ago

“We ordered a phone case for my husband’s phone. It was exactly as ordered and it fit his phone well. He really likes it! Thanks!”

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Posted 3 years ago

“Very good quality but not cheap. So you get what you pay for and that’s ok. I’m very pleased with my ancient Colquhoun skullcap. It’s quality material and nicely tailored. I will buy from Scotclans again and recommend them highly.”

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Posted 3 years ago

“My niece was thrilled to receive her present even though it arrived way after the holidays, I guess because of overseas travel. She loves it.”

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Posted 3 years ago

“Got a clan flask for Christmas, it showed up quicker than expected and looks AMAZING!! Everything went really easily and I was thoroughly satisfied with every part of this purchase.”

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Posted 3 years ago

“The mask is super comfortable and fits well. The included filter was nice too. Shipping time was amazing! I get so many compliments on my mask. I love it!!”

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Posted 3 years ago

“I ordered some items for Christmas from the website. For some reason, the order got stuck at the postal office. I contacted the ScotClans and they quickly responded and resent a duplicate ordered that was soon received. Great ordering experience and customer service. Thank you!!”

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Posted 3 years ago

“Really amazing to find some Scottish tartan products on this site which are rare to see. Made a lovely Christmas present with the help of Clan Hume and my father loved the present! Also a quick response by e-mail when the delivery was going to take place.”

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Posted 3 years ago

“Excellent service and high quality products”

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Posted 3 years ago

“I have now ordered two items from ScotClans and I’m very happy with the customer service I’ve received on both occasions.”

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Posted 3 years ago

“The garment is lovely and beautifully sewn. It is so unique. Thank you. I am most grateful. Molly”

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Posted 3 years ago

“Great Quaich ordered, engraved and delivered in good time.”

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Posted 3 years ago

“It can rely on Scotclans to fulfill my order as requested and its always a joy to receive.”

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Posted 3 years ago

“Very nice customer service! Product was awesome, my son loved it!!! Got here in a reasonable amount of time even with the covid restrictions! Will definitely order from ScotClans again.”

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Posted 3 years ago

“The product was of amazing quality. Ordered it as a Christmas gift and had left it very late but they still managed to deliver it in time for Christmas. Amazing service!”

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Posted 3 years ago

“I ordered a couple gifts in honor of our Forbes Scottish ancestry. The gifts were beautiful and really appreciated ♥️♥️♥️”

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Posted 3 years ago

“Great, quick service. Great product.”

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Posted 3 years ago

“My father was delighted with his scarf and cap. The elastic band on the cap helps for the good fit of the cap. Warm and well made. I would buy again from this company.”

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Posted 3 years ago

“Beautiful work: Beautiful tartan! Thank you!”

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Posted 3 years ago

ScotClans is rated 4.7 based on 3,921 reviews