ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hallo aus Deutschland, vielen Dank für die schnelle Lieferung der fantastischen Clan Crest Badge. Tolle detaillierte Ausführungen. Eine Erinnerung an die besuchten Regionen Schottlands 2019.”

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Posted 4 years ago

“I am so pleased with your products and will order again I’m sure.”

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Posted 4 years ago

“The items I ordered are great. My father loves them. Good quality, price and speedy service. Thank you.”

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Posted 4 years ago

“Received my wonderful mug and bracelet in a very timely manner and I am happy with both items.”

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Posted 4 years ago

“Great, friendly service, and beautiful work. Will trust them again next time we need anything kilt related!”

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Posted 4 years ago

“Good quality T shirt, exactly what was shown on the website and very quick delivery. Thanks!”

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Posted 4 years ago

“I’ve been looking for this family clan patch for years. Easy ordering system and arrived here in the States two weeks after I placed the order. With the Covid19 work stoppages, I was very surprised to receive this so quickly. Thank you very much!”

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Posted 4 years ago

“Order was shipped quickly and great quality.”

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Posted 4 years ago

“Was a present for my other half for his Scottish clan, he lived it. Easy to order and a very appreciated gift”

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Posted 4 years ago

“My order arrived within a reasonable time frame; and was beautifully packed for protection and neatness. These are our Tartan handkerchiefs, for my Mother's upcoming Memorial service, and I could not be more pleased.”

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Posted 4 years ago

“We ordered a bowl and a pin for the soon to arrive, member of the Lindsay clan, They arrived safely but will be a few years before he can say how much he likes them. Thanks for your fine products and service.”

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Posted 4 years ago

“I have proudly worn my kilt outfit for many years where the opportunity arises. Other than use at formal and semi formal events my Grant kilt in Ancient Grant colours stays in the wardrobe. But now with my lovely new Ancient Grant clan tartan pocket square that arrived promptly, I can proudly fly the clan colours in blazer and suit top pocket much more frequently. Very pleased with it as you can see.”

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Posted 4 years ago

“ScotsClans were extremely helpful when I visited their showroom while I was back home on holiday. I have since purchased online and have been very happy with the communication I received regarding the delivery of my lovely goods. I am really glad to know that ScotsClans is a Scottish Family Business and I wish the every success in the future. Jean Buchanan Australia”

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Posted 4 years ago

“I purchased a pair of lovat blue Pentland kilt hose on 20 February 2020 for £25 plus £5 pp I was told they were in the post and when they arrived at my friends, where I asked for them to be delivered, they were found to be an unmatching pair. When ScotClan were informed they agreed that a mistake had been made and they sent out a matching pair with instructions to keep the first pair as compensation for the mistake. During the time of waiting for delivery I searched the ScotClan site for the said hose and found there wasn't any. I believe I received the last of stock which wasn't going to be replenished. I also believe that the UK postage is excessive, but that may not be the fault of ScotClan. I have yet to try the hose as I was expecting to meet up with my friends on a cruise but that has all been cancelled because of the Chinese virus, hence the, perhaps, less than favorable review. I hope to try the hose once the lock down is relaxed and they can be posted to me in Lanzarote.”

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Posted 4 years ago

“I have ordered things from ScotClans previously and aside from the time for shipping from across the pond, I have found them very professional, nice and easy to work with and the products are awesome!! I will keep ordering things as I get money to do so.”

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Posted 4 years ago

“Good delivery time, excellent quality t shirt, hoping to get an item with my ancestral name on in the future.”

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Posted 4 years ago

“I needed the scarf I a hurry as a gift. I was able to get the scarf I days instead of the usual 3 weeks. Thanks you made our day.”

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Posted 4 years ago

“Thank you excellent and service! Ordered from Croatia and delivered to France, before this madness hit us all!”

ScotClans 5 star review on 25th March 2020

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Posted 4 years ago

“I am very impressed with the quality of the Blair modern tartan shawl that I ordered. Shopping on line was easy and I was updated appropriately regarding the status of my order. I live in Canada and the order arrived within the stated timeframe and was well packaged.”

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Posted 4 years ago

“It's a quality shirt with a clan logo. Bought it as a present for a family member living Australia and they're surto love ie”

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,921 reviews