ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My latest order has not arrived but other orders that I have placed have arrived and I have been very pleased with them.”

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Posted 7 years ago

“Was able to order Morrison clan items for my husband. Unfortunately, despite placing my order in early December, I didn't receive the shipment until after Christmas and he had to be content with pictures. Some information on shipping options/timing would be much appreciated next time around.”

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Posted 7 years ago

“Seeing our Grandson with his Tam on his head”

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Posted 7 years ago

“Prompt responses to email queries. Although there was a mix up in what I'd ordered,(lightweight scarf ordered, but heavier lambswool scarf was made), I was notified immediately and asked if the heavier scarf was acceptable. I said yes and I'm very satisfied with that scarf and the brooch I ordered. Both items are of quality material and craftsmanship. I would order from your company again and recommend to others. thank you Sandra Arms”

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Posted 7 years ago

“The sash's were nice, but way thinner then what I wanted--or expected. Would not order these again. they need to be thicker and nicer---”

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Posted 7 years ago

“Ordered products ( Fraser of Lovat Clan men neckties) are excellent : good qualiy, properly packed. I am very satisfied of my purchase at ScotClans. The only point which could be improvd is the delivery time which is a bit long, but I live in France, so.... I will come back soon, as I am an unconditional lover od Scotland !”

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Posted 7 years ago

“Loved the scarf.”

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Posted 7 years ago

“Only place I could find the MacLaren product I wanted.”

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Posted 7 years ago

“Objects were well made but rather too small. Delivery was very good.”

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Posted 7 years ago

“Good quality polo shirt and embroidery”

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Posted 7 years ago

“bought the clan crest brooch for my mum for her birthday as she has never been able to get one of her clan (Monteith) she was delighted with it”

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Posted 7 years ago

“I ordered from the US and my order came in a reasonable amount of time. Well packaged and as expected. Wish there was more Bell of the boarders merchandise though.”

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Posted 7 years ago

“Appreciate the variety of items.”

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Posted 7 years ago

“Reminder of family history”

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Posted 7 years ago

“Getting an update on my Scottish ancestry and noting that Durie is now a Clan a progress from being a sect. When was it recognised as a Clan? Could I get a description of the Tartan and how much would it cost to get a kilt made for women and men? A niece of mine has performed in the Edinburgh Tatoo.”

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Posted 7 years ago

“Scotclans has made me very happy by offering the Edinburgh cape, which I have not seen offered on Lochcarron's own website. It is beautiful.”

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Posted 7 years ago

“QUAND ON FAIT UNE COMMANDE IL VAUDRAIS AVOIR UN NUMÉRO DE SUIVI POUR SAVOIR OU EN AIT LA COMMANDE”

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Posted 7 years ago

“Shipping watch to Canada in good time. I only hope that it lasts longer than the first watch (1 year)”

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Posted 7 years ago

“I had wonderful service and my scarves I ordered are beautiful! They are Christmas presents....can't wait to wrap and give them to my daughters in law and granddaughter!”

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Posted 7 years ago

“The product I've ordered was of the right size and of good quality.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews