ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful skirt, delivery time good but care instructions and materials used would have been nice. Overall, I will do business with this company again.”

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Posted 5 years ago

“The shopping facility keep me in touch with the clan”

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Posted 5 years ago

“I loved my items,being a Ferguson from my Dad and a Fraiser from my mothers side I am proud to find some past items to show where I came from. Every thing was very beautiful and great quality,the only reason I didn't give you a "5" is because it took 6 months to receive my order.”

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Posted 5 years ago

“I saw this advertisement on my emails and ordered the pen with my tartan on it. Myself and my friends liked it very much and it writes very well. Thanks much...A scotsman in Florida.”

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Posted 5 years ago

“Easy process. Updated each step. Good product. Very happy”

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Posted 5 years ago

“Got what I ordered on time and happy with quality”

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Posted 5 years ago

“Love most of the products and the service is great.”

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Posted 5 years ago

“Excellent quality product. Took a little while to arrive in Australia but this is to be expected for such a unique product from the other side of the world. Thank you for helping me connect with my heritage :)”

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Posted 6 years ago

“I have not received my order yet. Larry Stoneking 8490 Kingston Dr Franklin, Oh 45005”

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Posted 6 years ago

“Very good product.”

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Posted 6 years ago

“arrived in Australia fairly promptly”

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Posted 6 years ago

“I love the necklace. It shows my Henderson tartan very well. There is a problem with the clasp, it doesn't work quite right. I'm not sending it back though because it will take too long to send back and forth.”

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Posted 6 years ago

“Product was great. In the days of two day delivery, I was a bit disappointed in the time I had to wait for it.”

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Posted 6 years ago

“Great products Decent price Prompt delivery Happy customer”

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Posted 6 years ago

“Quick service and great product.”

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Posted 6 years ago

“Impressed with detail of clan crest.”

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Posted 6 years ago

“I ordered A McCall Clan Tartan Table Runner which was cut according to our specifications and 6 Tartan Napkins they came when they were scheduled to arrive and the service was great”

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Posted 6 years ago

“Item was as expected however the shipping to the USA was a little longer than I expected.”

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Posted 6 years ago

“Very nicely made items, although told they would be made to order, they seemed to take longer than expected to be delivered? Not a problem, as not needed urgently, just allow plenty of time”

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Posted 6 years ago

“I made a purchase from Scotclans over the phone recently and was very pleased with the service offered. Scottish goods are not cheap and as a former professional piper and ex soldier, I am fussy about the standards matching price. Scotclans does not disappoint and in fact, has gained a repeat customer. I had a small error occur in the billing of my order and Scotclans instantly rectified this to my complete satisfaction. I recommend them without question.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews